Casual Courier

FedEx Canada; Apple Valley (CA); Presencial; USD 22.000 - 23.000; Jornada completa

Descripción de la vacante

FedEx Canada is seeking a route-handler responsible for courteous and efficient pick-up and delivery of packages along an assigned route. You will ensure shipments conform to service standards, maintain a neat appearance, and provide related customer service functions.

Responsibilities include safe and accurate delivery and pick-up, equipment and vehicle security, reporting stop counts and mis-sorts, and using tracking systems to input correct information.

Formación

• Minimum secondary education completed (high school diploma or equivalent).
• Must possess a valid driver’s license and have a good driving record.
• One year of customer-facing experience is preferred.

Responsabilidades

• Provide courteous and efficient pick‑up and delivery on an assigned route.
• Ensure shipments conform to service features and maintain proper labeling and paperwork.
• Operate tracking and dispatch systems and report stop counts and mis-sorts.
• Answer customer questions and inform them about services and requirements.
• Operate vehicle safely, load/unload as workload dictates, and ensure security of property.

Conocimientos

Customer service

Communication

Interpersonal skills

Lifting up to 70 lbs

Valid driver's license

Educación

High school diploma

Descripción del empleo

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions

Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public imageAccomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missortsAdheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick-up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.Seeks additional business from current customers. Informs sales department of sales leads and market changeEnsures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materialsOperates computerized tracking and dispatch systems ensuring input of correct informationAnswers customer's questions on Federal Express Canada's features of service and keeps customers informed about the company and its services as well as Canada, US and International requirements.Demonstrates proficiency in features of service and equipment.Operates vehicle safely and efficiently, complying with all government regulations and company procedures.May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate.

Knowledge, Skills & Abilities Required:

Minimum EducationHigh school diploma/educational equivalentMust possess a valid driver’s license and have a good driving record

Minimum ExperienceOne (1) year customer oriented business experience preferredSome knowledge of Federal Express Canada operations and Canadian Customs regulations an assetAbility to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Knowledge, Skills, and AbilitiesMust achieve minimum threshold on mandatory pre-placement driver assessment trainingGood interpersonal and communication skillsGood time management and organizational skillsExcellent customer service skillsAbility to multitask, handle stress and work in a highly pressured environmentPreferred Qualifications:Pay Transparency:Pay:Additional Details:

Hiring for Monday to Friday 9am to 5:30pm. Pay rate 23.28$DISCLAIMERThis job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.