Casino Systems Implementation Specialist

GamblingCareers.com; Las Vegas (NV); On-site; USD 39,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Job summary

Aristocrat Interactive is seeking an Implementation Operations Specialist in Las Vegas to ensure flawless on-site and virtual installations of Oasis 360 Casino Management System. You will plan access rights, configure peripherals, and deliver training on system modules to casino staff.

The role requires an Associate’s degree, software deployment experience, travel readiness, and strong communication skills within a regulated gaming environment. A comprehensive benefits package is included.

Qualifications

• Associate's Degree in Computer Information Systems, Business Administration, or equivalent experience.
• Experience with training, installing, supporting, and troubleshooting software products.
• Casino/gaming experience within technology or similar expertise preferred.
• Knowledge of digital electronics and networking technologies.
• Strong communication abilities and ability to maintain confidentiality.
• Willingness to travel extensively and work variable shifts.
• Valid driver's license with a clean driving record.

Responsibilities

• Install, support, and troubleshoot Oasis 360 Casino Management System software products.
• Collaborate with customer representatives to plan system access rights and enter configurations.
• Configure and troubleshoot third-party products like printers, scanners, and card readers.
• Validate the accurate operation of all equipment, system capabilities, and reports.
• Deliver classroom training on Oasis 360 Management System modules and partner products.
• Schedule post-installation meetings with Support, PMO, Product, and D&D to report software issues.
• Monitor service activities and bring up issues as necessary to ensure customer happiness.
• Build customer advocacy for Aristocrat products and services by setting the industry standard.

Skills

Training experience

Software deployment

Troubleshooting

Digital electronics

Networking technologies

Communication skills

Travel willingness

Education

Associate's degree in CIS/Business Admin or equivalent

Job description

Aristocrat Interactive is seeking an Implementation Operations Specialist in Las Vegas to ensure flawless on-site and virtual installations of Oasis 360 Casino Management System. You will plan access rights, configure peripherals, and deliver training on system modules to casino staff.

The role requires an Associate’s degree, software deployment experience, travel readiness, and strong communication skills within a regulated gaming environment. A comprehensive benefits package is included.