Casino Surveillance Specialist

reddingrancheria-nsn.gov; Redding (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Short/Long Term disability

401(k) retirement plan

Paid holidays and vacation

Job summary

The Redding Rancheria is seeking a Surveillance Agent to monitor and oversee all gaming aspects at Win-River Resort and Casino. The role requires adherence to SOPs, laws, MICs, and Title 31, with duties spanning CCTV operation, logs, and incident reporting.

Preferred full-time status with swing or graveyard shifts; Indian preference applies. Qualifications include a high school diploma and knowledge of tribal regulations and gaming operations.

Qualifications

• High School diploma or GED or related experience
• Knowledge of gaming laws, policies and tribal procedures
• Knowledge of Class II & III gaming operations
• Ability to follow directions and work independently
• Strong written and oral communication skills
• Ability to learn count systems for games and VLTs
• Maintain confidentiality and integrity in surveillance operations
• Ability to work under pressure and in a team environment

Responsibilities

• Operate surveillance systems and equipment, including CCTV
• Review policies, regulations, and TICs to ensure compliance
• Log observations and notify Surveillance Management of violations
• Assist Security Department in protecting tribal assets
• Provide professional customer service to department management
• Review footage to determine if violations occurred
• Report major incidents to Surveillance Management
• Maintain confidentiality of operations and procedures

Skills

Surveillance systems

Regulatory knowledge

Communication

Teamwork

Judgment

Card game count systems

Confidentiality

Integrity

Education

High School diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

The Redding Rancheria is seeking a Surveillance Agent to monitor and oversee all gaming aspects at Win-River Resort and Casino. The role requires adherence to SOPs, laws, MICs, and Title 31, with duties spanning CCTV operation, logs, and incident reporting.

Preferred full-time status with swing or graveyard shifts; Indian preference applies. Qualifications include a high school diploma and knowledge of tribal regulations and gaming operations.