Casino Surveillance Investigator I — Integrity & Compliance

Arizona Charlies - Decatur; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Arizona Charlie's, LLC is seeking a Surveillance Investigator to protect guest safety, assets, and regulatory compliance across casino operations. You will monitor activity, report suspicious behavior, and uphold Title 31 and federal standards while supporting a courteous guest-service environment.

The role requires attention to detail, teamwork, and the ability to operate a moderately complex computer system in a fast-paced setting. Pre-employment screening applies.

Qualifications

• 1 year of experience in gaming surveillance operations or equivalent gaming-related experience preferred.
• Ability to think critically and solve problems with limited standardization, using common sense and sound judgment.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.
• Ability to access and input information using a moderately complex computer system.

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture.
• Utilize approved surveillance equipment to identify, document, and report illegal or unusual activity across all gaming and non-gaming areas of the property, including back-of-house operations.
• Accurately report all illegal and suspicious activities to the appropriate authorities in a timely manner.
• Assist in the training and mentoring of Surveillance Investigator trainees.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards.
• Perform other duties as assigned.

Skills

Critical thinking

Problem solving

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Teams

Job description

Arizona Charlie's, LLC is seeking a Surveillance Investigator to protect guest safety, assets, and regulatory compliance across casino operations. You will monitor activity, report suspicious behavior, and uphold Title 31 and federal standards while supporting a courteous guest-service environment.

The role requires attention to detail, teamwork, and the ability to operate a moderately complex computer system in a fast-paced setting. Pre-employment screening applies.