Casino Security Supervisor: Protect Guests & Assets

Hard Rock International; Bristol (VA); On-site; USD 46,000 - 59,000; Full time

Job summary

Hard Rock International is seeking a Security Supervisor to manage casino security operations, safeguard guests and team members, and protect property. You will investigate potential violations and implement corrective actions while delivering exceptional guest service.

The role requires supervisory security experience, knowledge of gaming regulations, and the ability to work flexible shifts, including holidays and weekends. Training and compliance are emphasized.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year guest service experience or equivalent.
• Two years progressive security ops and supervisory exp preferred.

Responsibilities

• Assist shift manager with overall casino security and asset protection.
• Oversee assigned security posts and post coverage.
• Guard cash, chips, and jackpots transfers.
• Conduct hopper fills, table fills, and table credits.
• Train, evaluate, and recommend discipline for officers.
• Patrol premises and address misconduct; escalate as needed.
• Prepare investigative and incident reports.
• Ensure compliance with Virginia Lottery rules and badges.

Skills

Guest service

Security operations

Supervisory

Customer service

Education

High School Diploma or equivalent

Two years’ security experience

Job description

Hard Rock International is seeking a Security Supervisor to manage casino security operations, safeguard guests and team members, and protect property. You will investigate potential violations and implement corrective actions while delivering exceptional guest service.

The role requires supervisory security experience, knowledge of gaming regulations, and the ability to work flexible shifts, including holidays and weekends. Training and compliance are emphasized.