Casino Security Specialist: Guest Service & Safety

Belterra Park Cincinnati; Cincinnati (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

Boyd Gaming Corporation in Cincinnati is seeking a Security Officer to maintain safety, monitor money transfers, assist guests and team members, and perform dispatch and incident reporting on Belterra Park property.

The role requires strong communication, confidentiality, and the ability to work varied shifts while complying with gaming regulations; CPR and pathogen training are preferred.

Qualifications

• Effective verbal and written communication skills.
• Ability to maintain extremely confidential information.
• General familiarity with investigative procedures.
• Must be bondable with no felony convictions.
• Valid government-issued photo identification, required.
• Ability to compose clear, accurate, and concise reports preferred.
• CPR Certificate and blood borne pathogen training preferred.
• Ability to obtain the appropriate work authorization per gaming regulations.
• Ability to work in a drug free environment and pass a chemical dependency test as required.
• Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.

Responsibilities

• Maintains order on Belterra Park property providing extraordinary guest service at all times.
• Monitors and patrols assigned areas to provide a safe environment for guests and employees.
• Assists guests and employees on directions and proper procedures.
• Protects all transfers of money on the gaming floor as well as the physical transportation of jackpots.
• Assists sick or injured guests and employees.
• Reports unsafe or hazardous conditions.
• Checks identification of all persons that appear to be under 21 years of age.
• Stays alert for, reports, and responds appropriately to all violations on company property.
• Performs dispatch activities and logs all dispatches accurately.
• Prepares detailed reports on security incidents and submits to Security Management for review.

Skills

Verbal and written communication

Report writing

Investigative procedures

Confidential information management

Drug-free environment compliance

Education

CPR Certificate

Bloodborne pathogen training

Tools

Radios

Computers

Handcuffs

Flashlights

Job description

Boyd Gaming Corporation in Cincinnati is seeking a Security Officer to maintain safety, monitor money transfers, assist guests and team members, and perform dispatch and incident reporting on Belterra Park property.

The role requires strong communication, confidentiality, and the ability to work varied shifts while complying with gaming regulations; CPR and pathogen training are preferred.