Casino Security Officer: Patrols, Escorts & Emergency Response

Q Casino + Resort; Dubuque (IA); On-site; USD 21,000 - 29,000; Full time

Job summary

Q Casino + Resort in Dubuque, IA is seeking an entry-level Security Officer to protect assets and ensure guest and employee safety. The role enforces internal controls, adheres to Iowa Racing and Gaming Commission rules and company policies, and supports the surveillance and emergency response teams.

Candidates should have a high school diploma or equivalent and a valid driver's license (Class D in Iowa or equivalent).

Qualifications

• High School diploma or equivalent.
• Valid Drivers License (Class D in Iowa or valid Wisconsin or Illinois Drivers License).
• Prior Security experience preferred, but not necessary.

Responsibilities

• Provide an authoritative to deter criminal activity and the intentional violation of company policies.
• Assist Surveillance Department with the detection of criminal activity and violations of internal controls, Iowa Racing and Gaming rules and regulations, and the laws of the State of Iowa.
• Apprehend criminal suspects or patrons suspected of criminal activities.
• Assist EMT’s police and fire department personnel in emergency situations.
• Verification of ages of patrons prior to them entering Casino.
• Observe patrons for intoxication.
• Provide escort of funds when deemed necessary
• Control access to restricted areas.
• Provide crowd control as needed.
• Issue “fee free” passes to visitors, vendors and employees.
• Patrol facility to include driving Q Casino vehicle in parking lots.
• Drive Q Casino shuttle vehicle when necessary.
• Assist with wheelchairs.
• Secure cashier areas in the event of a power failure.

Education

High School diploma or equivalent

Valid Drivers License (Class D in Iowa or valid Wisconsin or Illinois Drivers License)

Job description

Q Casino + Resort in Dubuque, IA is seeking an entry-level Security Officer to protect assets and ensure guest and employee safety. The role enforces internal controls, adheres to Iowa Racing and Gaming Commission rules and company policies, and supports the surveillance and emergency response teams.

Candidates should have a high school diploma or equivalent and a valid driver's license (Class D in Iowa or equivalent).