Security Officer

Q Casino & Resort; Dubuque (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Q Casino & Resort in Dubuque, IA is seeking a Security Officer to enforce internal controls, protect assets, and ensure patron and employee safety. The role reports to Security Supervisor/Manager and involves screening patrons, deterring criminal activity, and supporting emergency responders.

Responsibilities include controlling access, escorting funds, patrolling both inside and outside, operating shuttle vehicle when needed, driving, and documenting security reports.

Qualifications

• Must be able to speak clearly over 2-way radio and communicate effectively.
• Ability to complete security reports with good written communication.
• Valid driver's license and ability to operate a shuttle vehicle.

Responsibilities

• Provide an authoritative presence to deter criminal activity and enforce policies.
• Assist Surveillance with detection of violations and proper conduct.
• Apprehend suspects and assist emergency responders as needed.
• Verify ages, control access, and provide crowd control.
• Patrol facilities, drive casino shuttle, and secure cashier areas during power events.

Skills

Radio communications

Written communication

Shuttle vehicle operation

Education

High School diploma or equivalent

Driver's license (Class D Iowa or equivalent)

Job description

Security Officer# Security OfficerQ Casino + Resort - Dubuque, IA 52001## OverviewLevelEntryPosition TypeFull TimeCategoryFacilities## Description### **Q CASINO + RESORT**### **Security Officer****BASIC FUNCTION**To enforce and follow internal controls procedure, Iowa Racing and Gaming Commission rules and regulation and Company policies, while protecting the company assets. Also, to ensure the safety of patrons and employees.**ORGANIZATIONAL RELATIONSHIPS**1. Reports to: Security Supervisor/Manager2. Supervises: N/A**SPECIFIC DUTIES AND RESPONSIBILITIES*** Provide an authoritative to deter criminal activity and the intentional violation of company policies.* Assist Surveillance Department with the detection of criminal activity and violations of internal controls, Iowa Racing and Gaming rules and regulations, and the laws of the State of Iowa.* Apprehend criminal suspects or patrons suspected of criminal activities.* Assist EMT’s police and fire department personnel in emergency situations.* Verification of ages of patrons prior to them entering Casino.* Observe patrons for intoxication.* Provide escort of funds when deemed necessary* Control access to restricted areas.* Provide crowd control as needed.* Issue “fee free” passes to visitors, vendors and employees.* Patrol facility to include driving Q Casino vehicle in parking lots.* Drive Q Casino shuttle vehicle when necessary.* Assist with wheelchairs.* Secure cashier areas in the event of a power failure.**EDUCATION, TRAINING AND EXPERIENCE*** High School diploma or equivalent.* Valid Drivers License (Class D in Iowa or valid Wisconsin or Illinois Drivers License)* Prior Security experience preferred, but not necessary.**STANDARDS OF PERFORMANCE*** Ability to speak clearly over 2-way radio.* Ability to give directions when necessary.* Ability to verify fills and jackpot paperwork.* Good written communication skills.* Ability to complete security reports.* Ability to operate Q Casino passenger shuttle vehicle.* Ability to follow instructions, Internal Controls and IRGC rules and regulations.**MENTAL AND PHYSICAL REQUIREMENTS*** Ability to lift up to 50 lbs.* Climbing, balancing, stooping, kneeling, crawling, reaching.* Standing for long periods of time.* Walking for long periods of time.* Pushing, pulling, grasping talking, hearing.* Repetitive motion movements.* Pushing cart weighing up to 400lbs.**WORKING ENVIRONMENT AND CONDITIONS*** Subject to inside and outside work.* Subject to all weather conditions when performing outside work.* Loud noise levels.* Exposure to cigarette and cigar smoke.