Casino Security Officer | On-Site, Full-Time

Resorts-World-Hudson-Valley; City of Newburgh (NY); On-site; USD 27,000 - 38,000; Full time

Job summary

Resorts World Hudson Valley in Newburgh, NY, is seeking a vigilant on-site security professional responsible for maintaining the safety of guests and staff, recording incidents, and delivering quality customer service. The role requires strict adherence to casino rules and NY gaming commission regulations and includes access control to restricted areas.

The successful candidate must hold a NYS Security License, communicate effectively in English, and respond swiftly to emergencies while

Qualifications

• Must have NYS Security License.
• Fluency in English required.
• Ability to communicate clearly with guests and staff.

Responsibilities

• Ensure the safety of guests and employees at the casino/hotel.
• Record investigations and incident reports in a timely manner.
• Provide customer service to all guests when needed.
• Enforce casino rules, policies and NY gaming commission regulations.
• Maintain access control to video lottery facility and restricted areas.
• Prepare reports of significant activities and respond to calls promptly.

Skills

Customer service

Safety awareness

English language

Incident reporting

Job description

Resorts World Hudson Valley in Newburgh, NY, is seeking a vigilant on-site security professional responsible for maintaining the safety of guests and staff, recording incidents, and delivering quality customer service. The role requires strict adherence to casino rules and NY gaming commission regulations and includes access control to restricted areas.

The successful candidate must hold a NYS Security License, communicate effectively in English, and respond swiftly to emergencies while