Casino Security Officer — Guest Safety & Patrol

Golden Nugget Danville; Danville (IL); On-site; USD 23,000 - 25,000; Full time

Job summary

Golden Nugget Danville is seeking a Security Officer to provide basic security coverage at our Danville, IL casino and hotel. Under the direction of Security Supervisors, you will help protect guests, visitors and staff while delivering courteous service.

You will patrol, document incidents, assist guests, manage access and participate in emergency responses. Qualifications include a high school diploma, 1 year of related experience, and ability to obtain a gaming license.

Qualifications

• High School Diploma or equivalent preferred.
• 1 year of comparable security experience required or equivalent education/experience.
• Ability to obtain a gaming license.
• Strong decision-making, organizational, and interpersonal skills.
• Excellent verbal communication skills.
• Ability to work in a fast-paced, multi-tasking environment.
• Positive, professional working relationships with guests and staff.
• Overtime and irregular hours may be required.

Responsibilities

• Exhibit conduct in accordance with Illinois Gaming Board Rules and Regulations and company policies.
• Perform duties related to the IGB Statewide Self-Exclusion Program as described in the IC.
• Deliver courteous and professional guest service in all interactions.
• Ensure security for all transfers or monies within casino and hotel areas.
• Assist guests with information about property and events, directions, and escorts if necessary.
• Prepare detailed incident reports clearly and precisely.
• Patrol hotel and casino areas, report unusual situations and suspicious persons.
• Assist in coordinating and resolving emergency situations.
• Maintain proper key control and strong communication with guests and staff.
• Perform duties on or off-site related to guest services and hospitality functions.

Skills

Communication

Decision making

Interpersonal skills

Fast-paced environment

Education

High School Diploma

Job description

Golden Nugget Danville is seeking a Security Officer to provide basic security coverage at our Danville, IL casino and hotel. Under the direction of Security Supervisors, you will help protect guests, visitors and staff while delivering courteous service.

You will patrol, document incidents, assist guests, manage access and participate in emergency responses. Qualifications include a high school diploma, 1 year of related experience, and ability to obtain a gaming license.