Casino Security Officer: Guest Safety & Asset Protection

Kickapoo Lucky Eagle Casino Hotel; Eagle Pass (TX); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Kickapoo Lucky Eagle Casino Hotel in Eagle Pass, Texas seeks a dedicated security officer to maintain a safe environment for guests, team members and assets. Responsibilities include patrolling the casino and adjacent areas, monitoring surveillance, enforcing policies, responding to incidents, and coordinating with supervisors and security staff.

Qualifications include a high school diploma or GED, a valid Texas driver license, and the ability to work long hours including nights, weekends and

Qualifications

• Must have High School Diploma or GED.
• Must possess a valid, state issued driver's license.
• Must pass Security assessment.
• Level 1 security training, preferred.
• Minimum one (1) year of experience as a security guard/officer, preferred.
• Knowledge of local, state and federal jurisdiction laws, preferred.
• Strong communication skills in English both written and oral. Spanish or other language skills a plus.

Responsabilités

• Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
• Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
• Protect tribal assets by observing and reporting unusual, dangerous or suspicious activities throughout KLECH property.
• Patrol assigned areas, as needed, including but not limited to main entrances, the gaming floor, back of the house and parking areas; control access to restricted areas, check in vendors, provide traffic control, prevent entry of barred guests and other duties as required by business needs.
• Respond to calls from dispatch and inquiries from team members and guests to address internal/external guest concerns, safety issues, emergencies, and medical situations.
• Escort the transfer of money, chips, and table and slot machine drops.
• Write reports of incidents that occur on KLECH property, investigate and document other important information as needed.
• Maintain a direct line of communication with immediate supervisors and surveillance team.
• Maintain integrity and possess basic desire to protect and serve.
• Demonstrate and promote KLECH core values and MAD skills.
• Manage and maintain security of confidential information entrusted to position.
• Attend and satisfactorily complete all required training as assigned.
• Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies.

Connaissances

Strong communication

Leadership qualities

Work independently

Multitask

English proficiency

Spanish a plus

Formation

High School Diploma or GED

Description du poste

Kickapoo Lucky Eagle Casino Hotel in Eagle Pass, Texas seeks a dedicated security officer to maintain a safe environment for guests, team members and assets. Responsibilities include patrolling the casino and adjacent areas, monitoring surveillance, enforcing policies, responding to incidents, and coordinating with supervisors and security staff.

Qualifications include a high school diploma or GED, a valid Texas driver license, and the ability to work long hours including nights, weekends and