Casino Security & Guest Experience Specialist

Landry's; Cripple Creek (CO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Tips

Job summary

Landry's in Cripple Creek, CO, seeks a security officer to protect casino assets and respond to security requests. You will patrol facilities, escort money transfers, investigate incidents, and maintain strong guest service throughout shifts.

Must obtain Colorado Support Gaming License or have it, perform duties cheerfully and promptly, and work on-site with a tipped compensation structure. This role supports safe and compliant casino operations.

Qualifications

• Must have or be able to obtain Colorado Support Gaming License.
• Ability to perform duties cheerfully, satisfactorily and in a timely manner.

Responsibilities

• Protects casino assets and responds to security requests.
• Follows security protocols to maintain safe work environments.
• Develops positive relationships with guests and employees.
• Investigates incidents by gathering statements and evidence and documenting investigations.
• Escorts transfers of money/assets and reports concerns to supervisor.
• Patrols property and ensures compliance with security policies.

Skills

Customer service

De-escalation

Tools

Surveillance systems

Job description

Landry's in Cripple Creek, CO, seeks a security officer to protect casino assets and respond to security requests. You will patrol facilities, escort money transfers, investigate incidents, and maintain strong guest service throughout shifts.

Must obtain Colorado Support Gaming License or have it, perform duties cheerfully and promptly, and work on-site with a tipped compensation structure. This role supports safe and compliant casino operations.