Casino Security & Guest Experience Agent

featherfallscasino; Oroville (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid Time Off

401K with Match

Job summary

Feather Falls Casino is seeking a Guest Service Agent to join the Security team in California. The role focuses on excellent customer service and ensuring a safe, honest environment for guests and employees.

Starting wage ranges from $17.00 to $18.00 per hour, with full-time benefits including medical, dental, vision, life insurance, paid time off, and a 401(k) with match. No prior experience required, training provided, and growth opportunities available within California’s Best Bet team.

Qualifications

• Valid California driver's license and a clean driving record.
• High School Diploma or GED required.
• No previous experience required.
• Ability to read and interpret safety rules and procedures; communicate effectively.

Responsibilities

• Safeguards the transfer of funds within the facility.
• Write necessary reports daily.
• Greet customers and provide escorts as needed.
• Ensure only qualified guests enter the facility; uphold Gaming Commission rules.
• Provide first aid and CPR as necessary.

Skills

Customer service

Communication

Safety awareness

Education

High School diploma or GED

Job description

Feather Falls Casino is seeking a Guest Service Agent to join the Security team in California. The role focuses on excellent customer service and ensuring a safe, honest environment for guests and employees.

Starting wage ranges from $17.00 to $18.00 per hour, with full-time benefits including medical, dental, vision, life insurance, paid time off, and a 401(k) with match. No prior experience required, training provided, and growth opportunities available within California’s Best Bet team.