Casino Security Guard: Protect Guests & Report Precision

Parkwest Casinos; Livermore (CA); On-site; USD 27,552 - 33,062; Full time

Job summary

Parkwest Casino is looking for a Security Guard to help create a safe environment for guests and staff. You will monitor security, understand basic card room games, and provide exceptional guest service across diverse cultures.

Requirements include a valid BSIS Guard Card, ability to operate surveillance, report writing, chip counting, and US work eligibility. Must be 21+, with CA Guard Card, and available for evenings/weekends/holidays.

Qualifications

• Valid BSIS Guard Card required.
• Ability to operate surveillance system quickly and effectively.
• Ability to write an accurate and detailed report.
• Ability to count chips accurately with a limited number of mistakes.
• Exceptional guest service skills; commit to high standards of customer service.
• Availability to work any shift, including weekends, nights, and holidays.
• High school diploma, GED, or equivalent.
• Open availability for evenings, weekends, and holidays.
• Must be 21 years old or older.
• Valid California Guard Card.
• Current California gambling establishment employee permit, badge, or license.
• Proof of U.S. employment eligibility.
• Must pass a mandatory drug test, criminal background, and credit check.

Responsibilities

• Provide a safe environment by ensuring casino, employee and guest security.
• Demonstrate keen observation and understand basic card room games.
• Deliver a high level of customer service to diverse guests.
• Operate a surveillance system quickly and effectively.
• Write accurate and detailed reports; count chips accurately with minimal mistakes.

Skills

Guest service

Observation skills

Report writing

Chip counting

Conflict avoidance

Education

High school diploma or GED

California work authorization

Tools

Surveillance system operation

Job description

Parkwest Casino is looking for a Security Guard to help create a safe environment for guests and staff. You will monitor security, understand basic card room games, and provide exceptional guest service across diverse cultures.

Requirements include a valid BSIS Guard Card, ability to operate surveillance, report writing, chip counting, and US work eligibility. Must be 21+, with CA Guard Card, and available for evenings/weekends/holidays.