Casino Security Dispatch Specialist

Lucky Eagle Casino; Rochester (WA); On-site; USD 25,000 - 39,000; Full time

Job summary

Lucky Eagle Casino in Rochester, WA is seeking a Security Dispatch Officer (internal or tribal member) to protect assets and ensure guest and team member safety. The role involves engaging with guests, staff and vendors with a professional presence and strong communication.

The position requires a High School Diploma or GED, ability to pass drug screening, and readiness to obtain state gaming and liquor licenses. Some overtime hours may be necessary.

Qualifications

• Excellent communication and guest/team/vendor relations are essential.
• Ability to learn and follow detailed security policies and procedures.
• Defensive tactics training with handcuffing certification is preferred.
• New hires must obtain First Aid/CPR/AED certification within 60 days of hire.

Responsibilities

• Observe, respond and report incidents, safety concerns or activity.
• Dispatch security officers to calls and track officer activity.
• Maintain key watchers and team member bio-metrics prints.
• Issue vehicle keys and gas cards with accountability.
• Oversee security equipment inventory and logs.
• Assist in medical incidents and provide patient care as needed.
• Patrol the property and shuttle guests safely.
• Verify IDs for age compliance and monitor visitor counts.

Skills

Excellent communication

Report writing

Defensive Tactics Training (preferred)

First Aid/CPR/AED certification within

Education

High School Diploma or GED

Job description

Lucky Eagle Casino in Rochester, WA is seeking a Security Dispatch Officer (internal or tribal member) to protect assets and ensure guest and team member safety. The role involves engaging with guests, staff and vendors with a professional presence and strong communication.

The position requires a High School Diploma or GED, ability to pass drug screening, and readiness to obtain state gaming and liquor licenses. Some overtime hours may be necessary.