Casino Security & Guest Experience Pro

Spokane Tribe Resort & Casino; Airway Heights (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Spokane Tribe Resort & Casino is seeking a Security Officer to protect guests, team members and property on a day-to-day basis. You will respond to incidents, write reports, and assist with emergency procedures such as fire evacuations.

The role requires strong guest service skills, the ability to multitask, and a current driver’s license. Responsibilities include escorting transfers, patrolling for hazards, and maintaining keys and access control.

Qualifications

• High School diploma or GED required.
• Minimum of one year experience in law enforcement or security preferred.
• Excellent guest service and problem-solving skills required.

Responsibilities

• Execute security duties on assigned shift to protect guests, team members and property.
• Generate written reports on security incidents and log them in the security book.
• Assist on emergency procedures including fire evacuations and serious incidents.
• Advise guests about facilities and events on property when possible.
• Escort money transfers and maintain security around vaults and gaming machines.

Skills

Guest service

Problem solving

Multitasking

Data entry

Communication

Judgment

Education

High School diploma or GED

Tools

Driver's license

Two-way radio

Security procedures

Job description

Spokane Tribe Resort & Casino is seeking a Security Officer to protect guests, team members and property on a day-to-day basis. You will respond to incidents, write reports, and assist with emergency procedures such as fire evacuations.

The role requires strong guest service skills, the ability to multitask, and a current driver’s license. Responsibilities include escorting transfers, patrolling for hazards, and maintaining keys and access control.