Casino Security & Customer Care Specialist

Kewadin Casinos; Saint Ignace (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Kewadin Casinos in Saint Ignace, Michigan, is seeking a Security Guard to protect guests, teammates and casino assets. Under the Security Supervisor, you will patrol the facility, respond to incidents, escort staff handling cash and assist in emergencies, while delivering attentive, courteous, professional customer service.

Requirements include a high school diploma or equivalent (preferred), no experience required, and the ability to obtain AED, First Aid, CPR and Pressure Point Certification

Qualifications

• High School diploma or equivalent preferred.
• No experience required.
• Must obtain AED, First Aid, CPR, and Pressure Point Certification on hire.

Responsibilities

• Monitors facility and patrols premises to secure team members, customers, and assets.
• Answers calls for assistance and investigates disturbances; escorts staff handling cash to the Cage area.
• Provides incident reports and communicates with management during shifts.
• Handles emergencies and coordinates with law enforcement, fire department, or medical services as needed.
• Delivers attentive, courteous, professional customer service to all customers.

Skills

Patrol security

Emergency response

Customer service

Communication

Incident reporting

Education

High School diploma or equivalent

Job description

Kewadin Casinos in Saint Ignace, Michigan, is seeking a Security Guard to protect guests, teammates and casino assets. Under the Security Supervisor, you will patrol the facility, respond to incidents, escort staff handling cash and assist in emergencies, while delivering attentive, courteous, professional customer service.

Requirements include a high school diploma or equivalent (preferred), no experience required, and the ability to obtain AED, First Aid, CPR and Pressure Point Certification