Casino Security Officer: Protect Guests & Assets

Odawa Casino Resort; Petoskey (MI); On-site; USD 19,000 - 27,000; Full time

Job summary

Odawa Casino Resort in Petoskey, MI is seeking a Security Officer to guard the casino property and protect guests, team members, and assets. Responsibilities include patrolling interior and exterior areas, screening IDs, reporting incidents, and assisting guests while upholding confidentiality and Odawa mission.

Applicants should be able to stand for long periods, pass a pre-employment physical, and be eligible for a gaming license.

Qualifications

• Must have basic math skills.
• Must read, write and speak English fluently.
• Must pass a pre-employment physical.
• Long periods of standing and walking; some pushing, pulling, bending, kneeling and reaching required.
• Occasional in-town travel will be required.
• Must be responsible, reliable, and able to make sound decisions.
• Must be flexible with shift and days off with ability to work overtime, weekends, holidays, special events, etc.
• You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position.
• Exposure to loud and continual noise levels and a smoke filled environment.
• Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission.

Responsibilities

• Greet s all guests and Team Members in a friendly, open manner.
• Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
• Maintain s knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
• Has contact with casino guests providing or receiving information or during confrontational situations.
• Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that may arise.
• Maintains open communications with supporting job positions and departments in order to fulfill daily job functions.
• Patrols and checks, periodically, internal and outside perimeters of casino.
• Checks guest ID’s and observes suspicious behavior of Team Members and guests and reports such activity as necessary.
• Ensures that underage guests are not on casino gaming floor and stay in appropriate areas of casino.
• Safeguards casino guests, Team Members, and assets by guarding doors, patrolling building, observing pull team, verifying slot fills and jackpots, and other observation of sensitive assets and procedures.
• Ensures casino property is protected from theft, illegal entry, vandalism, etc.
• Provides security escort for cash transactions in the casino or for entrances to sensitive areas, Team Member and guest escorts as needed.
• Transports fills and credits to and from casino gaming areas, and auditing from casino cashier’s cage.
• Prepares security reports describing activities and incidents.
• Provides assistance as necessary to casino guests.
• Attends all meetings as required.
• Completes all required training satisfactorily.
• Maintains the highest level of confidentiality at all times.
• Works at other properties as needed.
• Performs all other duties assigned within the scope of the position.

Skills

Basic math

English fluency

Physical test

Stamina

Travel flexibility

Reliability

Decision making

Shift flexibility

Skills assessment

Noise tolerance

Gaming license eligibility

Job description

Odawa Casino Resort in Petoskey, MI is seeking a Security Officer to guard the casino property and protect guests, team members, and assets. Responsibilities include patrolling interior and exterior areas, screening IDs, reporting incidents, and assisting guests while upholding confidentiality and Odawa mission.

Applicants should be able to stand for long periods, pass a pre-employment physical, and be eligible for a gaming license.