Casino Housekeeper

ViziRecruiter,LLC.; Northern (KY); Hybrid; USD 24,000 - 32,000; Full time

Job summary

PENN Entertainment in Kentucky is seeking a housekeeping team member to maintain clean public and back‑of‑house areas, ensuring a welcoming and safe environment for guests and staff.

Responsibilities include sweeping, vacuuming, mopping, dusting, windows, waste management, spill cleanup, and polite guest interaction; prior experience is not required, but ability to read/write and English proficiency are needed to communicate effectively with guests and team members.

Qualifications

• The requirements emphasize ability to read and write, English proficiency, and customer service mindset.

Responsibilities

• Perform cleaning duties in public and back of house areas to ensure a clean, comfortable guest experience and support profitability and compliance goals.
• Sweep and vacuum carpets and floors.
• Mop floors.
• Dust and polish fixtures, furniture, and flooring.
• Clean windows and doors.
• Wash and wipe down stairwells, base boards, walls, waste cans, and other items as assigned.
• Remove trash cans and debris.
• Respond promptly to spills or accidents and maintain safety.

Job description

Introduction

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Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Perform to exceptional high standards the cleaning duties in public and back of house areas, as assigned, in order to achieve the cleanest, most confortable experience for our guest and fellow staff, in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.
• Sweep and vacuum carpets and floors.
• Mop floors.
• Dust and polish fixtures, furniture, and flooring.
• Clean windows and doors.
• Wash and wipe down of stairwells, base boards, walls, waste cans, and other items as assigned.
• Remove trash cans and debris.
• Responsible for prompt attention to cleaning up spills or accidents or debris.
• Conduct all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and fortHRight with information about our property and services.
• Maintain a clean working area at all times and ensure that equipment and work materials are not left in an unsafe or unsightly manner.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• 0-6 months of prior work experience.
• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job , with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
• Must be able to read and write to facilitate the communication process.
• Must have the ability to read, write, and speak English.
• Must have the ability to respond to common inquiries or complaints from guests.
• Must have the ability to read and interpret documents, such as safety rules and operating and maintenance instructions.
• Must have the ability to present information and respond to questions from employees and guests.
• Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
• Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board.