Casino Host Coordinator - Borgata

MGM Resorts International; Atlantic City (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Professional development opportunities

Wellness incentive programs

Employee discounts on hotel, dining, &

Exclusive partner discounts on travel,

Complimentary meal in employee dining

Free on-site parking

Job summary

MGM Resorts International in Atlantic City, NJ is seeking a Host Coordinator to assist the Casino Marketing team with reservations and servicing high-end customers. The role supports multiple hosts and executives, ensuring accurate bookings and professional communication.

Applicants should have a High School Diploma or GED and 1+ year of relevant experience. The position offers benefits including health plans, retirement options, and on-site parking, with an emphasis on professional development

Qualifications

• High School Diploma or GED Required
• 1+ Years of Prior Relevant Experience Required

Responsibilities

• Input reservations into the appropriate booking system accurately and in a timely manner.
• Operate multiple computer systems.
• Process reservations for Beau Rivage Hosts: Marketing Executives, Executive Hosts, Casino Hosts and Marketing Hosts.
• Process reservations for Branch Office Executives.
• Occasionally process reservations for Executive Director of Casino Marketing and Customer Development Executives on an as needed basis.
• Complete all revisions and cancellations as requested.
• Answer incoming calls and emails in a timely and professional manner.
• Maintain reservation queues/forms/requests.
• Occasionally call and assist casino customers regarding reservations.
• Occasionally process Credit Card transactions in accordance with our PCI regulations.

Skills

Reservation systems

Customer service

Phone/email handling

Education

High School Diploma or GED

Tools

Booking system

Credit card processing (PCI)

Job description

Atlantic City, New Jersey

The SHOW Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

It is the primary duty of the Host Coordinator to assist the Casino Marketing Manager, Marketing Executives, Executive Hosts, Casino Hosts, Marketing Hosts and Branch Office Executives with all reservations and servicing our High-End customers. All duties are to be performed in accordance with the department and property policies.

The Day-to-day

• Operate multiple computer systems.
• Input reservations into the appropriate booking system accurately and in a timely manner.
• Process reservations for Beau Rivage Hosts: Marketing Executives, Executive Hosts, Casino Hosts and Marketing Hosts.
• Process reservations for Branch Office Executives.
• Occasionally process reservations for Executive Director of Casino Marketing and Customer Development Executives on an as needed basis.
• Complete all revisions and cancellations as requested.
• Answer incoming calls and emails in a timely and professional manner.
• Maintain reservation queues/forms/requests.
• Occasionally call and assist casino customers regarding reservations.
• Occasionally process Credit Card transactions in accordance with our PCI regulations.

The Ideal Candidate

• High School Diploma or GED Required
• 1+ Years of Prior Relevant Experience Required

The Perks & Benefits

• Opportunities for professional development and career advancement including networking opportunities, and community volunteer programs
• A supportive and collaborative work environment
• Wellness incentive programs to help you stay healthy physically and mentally
• Companywide discounts on hotel, entertainment, shopping, and food & beverage
• Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond
• Complimentary meal in our employee dining room, where you can savor a variety of delicious and healthy options throughout the day
• Free on-site parking, making your commute hassle-free and convenient

View Job Description

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15070

Pay Rate

The rate for this role is:

$19.00

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW?

Join MGM Resorts today!