Casino Host (Bilingual)

Caesars Entertainment; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality seeks a dynamic Casino Host to enhance guest experiences and drive gaming revenues. This engaging role involves building strong relationships with valued customers, utilizing effective marketing techniques, and ensuring exceptional service. The ideal candidate will be bilingual in English and Japanese, possess excellent interpersonal skills, and be self-motivated. Join a vibrant team dedicated to providing outstanding service and creating memorable experiences for guests. If you thrive in a fast-paced environment and enjoy working with people, this opportunity is perfect for you.

Qualifications

• 2+ years VIP guest services experience required.
• Must be able to handle difficult situations calmly and professionally.

Responsibilities

• Build lasting relationships with guests through personal contact.
• Anticipate guests' needs and respond quickly to requests.

Skills

Customer Service

Bilingual (English and Japanese)

Interpersonal Skills

Problem-Solving

Self-Motivated

Education

College degree in Marketing, Hotel, or Business

Tools

Microsoft Office

Job description

Join to apply for the Casino Host (Bilingual) role at Caesars Entertainment

Job Description: Increases gaming revenues and profits by developing designated customer segments through increased visitation and play consolidation. Creates loyalty to Caesars Palace Las Vegas among valued gaming customers by building lasting relationships and effectively utilizing marketing techniques.

Job Summary: Same as the job description above.

Essential Job Functions:

• Maintains close ties with targeted guests through personal contact by phone and in person.
• Greets guests in the casino and participates in social events and special promotions.
• Anticipates guests’ needs and responds quickly to requests for transportation and accommodations.
• Uses telemarketing, mail, and other marketing techniques to increase visitation among target customers.
• Uses sound judgment and makes decisions in accordance with guidelines.
• Handles difficult guests and situations professionally and calmly.
• Fully complies with all rules, regulations, laws, and policies, conducting oneself with integrity and honesty.

Qualifications:

• Must be able to move around the office and property quickly.
• Must be able to bend, crouch, kneel, twist, and work at a desk.
• Responds to visual and auditory cues.
• Must be self-motivated and able to work independently.
• Must be bilingual in English and Japanese (speak, read, write, understand).
• Must have manual dexterity to operate office equipment.
• Must remain calm and make rational decisions when handling guest needs.
• Must tolerate secondhand smoke areas.

Additional qualifications include:

• Minimum of 2 years VIP guest services experience.
• Proven track record of excellent customer service.
• Excellent interpersonal, communication, and problem-solving skills.
• Willingness to work any shift, including weekends and holidays.
• College degree in Marketing, Hotel, or Business preferred but not required.
• Ability to work well with others and present a professional appearance.
• Good attendance record (no more than 3 points).
• Proficiency in Microsoft Office preferred but not required.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Hospitality

Referrals increase your chances of interviewing at Caesars Entertainment by 2x.

Note:

Sign in to set job alerts for “Casino Host” roles.

Location: Lake Charles, LA | Salary: $10.00-$14.00 | Posted: 2 weeks ago