Casino Guest Services Associate - Rewards & Front Desk

Delaware North; West Memphis (AR); Presencial; USD 21 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly pay

Training and development

Employee discounts

Flexible schedules

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid vacation

Paid holidays

Paid parental leave

Employee assistance

Tuition reimbursement

Resumo da oferta

Delaware North Gaming's Southland Casino Hotel in West Memphis, Arkansas, is hiring full-time Player Services Representatives to greet guests, check in/out, and handle rewards transactions in a fast-paced, team-focused setting.

You will explain games and promotions, manage cash and credit operations, close shifts, and assist arriving and departing guests; flexible evenings, weekends, and holiday shifts apply.

Qualificações

• Minimum of 1 year of front desk customer service experience.
• Must be able to obtain and maintain a state gaming license.
• Strong written and verbal communication skills.

Responsabilidades

• Update player rewards information, perform credit and cash transactions, and issue player cards.
• Explain games, contests, drawings, and promotional giveaways to guests.
• Read group resumes and oversee daily activities of groups.
• Complete shift closing, drop cash, check payments, and secure the bank at all times.
• Offer bell assistance to all arriving and departing guests.

Conhecimentos

Front desk customer service

Cash handling

Communication skills

Formação académica

No high school diploma or GED required

Descrição da oferta de emprego

Delaware North Gaming's Southland Casino Hotel in West Memphis, Arkansas, is hiring full-time Player Services Representatives to greet guests, check in/out, and handle rewards transactions in a fast-paced, team-focused setting.

You will explain games and promotions, manage cash and credit operations, close shifts, and assist arriving and departing guests; flexible evenings, weekends, and holiday shifts apply.