Casino Guest Experience Specialist

Ameristar Casino Hotel Vicksburg; Vicksburg (MS); On-site; USD 14,000 - 20,000; Full time

Job summary

Ameristar Casino Hotel Vicksburg is seeking a cage operations team member to handle coin and chip exchanges, cash handling, and guest service on the casino floor. You will support security and accuracy in funds movement while maintaining a neat, compliant cashier area.

The role requires good math and data-entry skills, ability to work nights/weekends, and a high school diploma or equivalent. Prior cash handling in a casino is a plus and a uniformed position is expected.

Qualifications

• High School diploma preferred.
• Ten-key (calculator) skills required.
• Money handling and guest service skills.
• Must be able to stand for an eight hour shift.

Responsibilities

• Maintain and secure company funds.
• Redeem coins/tokens, cash checks, and assist guests.
• Provide accurate and courteous guest service.
• Observe and follow safety rules and department policies.
• Maintain paperwork flow and department organization.

Skills

Guest service

English literacy

Numeric proficiency

Data entry

Cash handling

Education

High School diploma

Tools

Ten-key calculator

Job description

Ameristar Casino Hotel Vicksburg is seeking a cage operations team member to handle coin and chip exchanges, cash handling, and guest service on the casino floor. You will support security and accuracy in funds movement while maintaining a neat, compliant cashier area.

The role requires good math and data-entry skills, ability to work nights/weekends, and a high school diploma or equivalent. Prior cash handling in a casino is a plus and a uniformed position is expected.