Casino Gaming Field Technician – Flexible Schedule

Interblockgaming; Little Rock (AR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Dynamic international environment

Career development opportunities

Diverse, innovative team

Job summary

Interblock Gaming is seeking a Field Service Technician in Little Rock, AR. You will install, service and upgrade luxury electronic gaming products at casinos and gaming venues.

The role requires travel, a valid license, and the ability to pass background checks and drug screening. Excellent technical and diagnostic skills, strong communication, and the ability to work independently in a fast-paced environment are essential.

Qualifications

• High School Diploma or equivalent is required.
• Valid Driver’s License with a clean DMV record.
• Ability to pass drug screening and a thorough background check for casino licensing.
• Willingness to travel frequently within assigned territory.
• Strong communication and high attention to detail.
• Ability to troubleshoot, test, repair and service technical equipment.
• Ability to read and understand technical order forms.
• Familiarity with mobile tools and applications.

Responsibilities

• Install, maintain, upgrade and service gaming systems and equipment in the field.
• Set up game options and tests including hardware and firmware interfaces.
• Schedule and perform field activities in the assigned territory.
• Address customer issues and coordinate with senior technician as needed.
• Document repairs, maintenance and installations with accurate records.
• Identify and coordinate parts ordering when needed.
• Follow policies and procedures and work with or without supervision.
• Educate customers on basic game functionality.
• Maintain a professional image with clients and colleagues.
• Adapt to various jurisdictions and liaise with compliance officers.

Skills

Valid Driver's License

Strong communication skills

Attention to detail

Troubleshooting

Independent initiative

Team collaboration

Education

High School Diploma or equivalent

Technical degree or certification

Bachelor’s Degree in related field

Job description

Interblock Gaming is seeking a Field Service Technician in Little Rock, AR. You will install, service and upgrade luxury electronic gaming products at casinos and gaming venues.

The role requires travel, a valid license, and the ability to pass background checks and drug screening. Excellent technical and diagnostic skills, strong communication, and the ability to work independently in a fast-paced environment are essential.