Casino Food Server - Flexible Shifts & Tips

WarHorse Gaming; Omaha (NE); On-site; USD 9,643 - 19,286; Full time

Benefits offered by this job

Federal Employees Medical Coverage

Full Insurance Coverage offerings

401(k) with Immediate Vesting & {0

Job summary

WarHorse Gaming, a division of Ho-Chunk, Inc., in Omaha, NE, is seeking a Food Server to deliver friendly, attentive service in a fast-paced restaurant and casino environment.

You will take guest orders, serve food and alcoholic beverages, maintain dining room cleanliness, and assist teammates to ensure an exceptional guest experience that reflects WarHorse Gaming standards. Varied day, swing, and grave shifts are available.

Qualifications

• Must be 19 years of age or older.
• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Ability to use smartphones, tablets, and touchscreen technology.
• Commitment to exceptional guest service and ethical conduct.

Responsibilities

• Provide prompt, courteous, and professional food and beverage service to all guests.
• Greet guests upon arrival and thank them as they depart.
• Take accurate food and beverage orders and enter them into the point-of-sale system.
• Serve food and alcoholic/non-alcoholic beverages in accordance with company standards and applicable laws.
• Maintain thorough knowledge of menu items, daily specials, and beverage offerings.
• Monitor guest tables throughout the dining experience by clearing dishes, replacing china, silverware, and glassware as needed.
• Polish china, glassware, and silverware daily.
• Clean, organize, and maintain the dining room, including assigned deep-cleaning duties.
• Complete opening, closing, and side work responsibilities.
• Bus tables and assist with maintaining a clean, welcoming dining environment.
• Assist hosts, food runners, and fellow servers to ensure efficient service.
• Record guest preferences in the reservation system to personalize future visits.
• Recognize returning guests and provide personalized service whenever possible.
• Follow all company policies, health codes, safety procedures, and regulatory requirements.
• Attend required meetings and training sessions.
• Maintain a professional appearance and positive attitude at all times.
• Perform other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Mobile devices use

Education

High school diploma or equivalent

Job description

WarHorse Gaming, a division of Ho-Chunk, Inc., in Omaha, NE, is seeking a Food Server to deliver friendly, attentive service in a fast-paced restaurant and casino environment.

You will take guest orders, serve food and alcoholic beverages, maintain dining room cleanliness, and assist teammates to ensure an exceptional guest experience that reflects WarHorse Gaming standards. Varied day, swing, and grave shifts are available.