Casino Floor Supervisor: Elevate Guest Experience

Westgate Resorts; Las Vegas (NV); On-site; USD 28,000 - 40,000; Full time

Job summary

Westgate Las Vegas Resort & Casino is seeking a Table Games Supervisor to oversee casino floor operations and guest services. You will coordinate staff, investigate guest concerns, and ensure service quality across the team.

Responsibilities include training and evaluating staff, developing improved procedures, and assisting with forecasts and budgets. A minimum of one year of casino supervisory experience and a high school diploma are required.

Qualifications

• Minimum 1 year casino experience in a supervisor role.
• High School Diploma.
• Ability to read, write, speak English clearly.
• Strong communication with staff and guests.
• Ability to supervise and train staff.
• Forecasting and budgeting skills.
• Proficiency with computer systems.

Responsibilities

• Oversee casino floor operations and guest services.
• Coordinate staff performance and service quality.
• Train and evaluate casino staff.
• Investigate complaints and resolve issues.
• Develop and improve procedures.
• Assist with forecasts and budgets.

Skills

Staff supervision

Training & coaching

Budget forecasting

Financial statements

Guest service

Communication

Computer literacy

Education

High School Diploma

Job description

Westgate Las Vegas Resort & Casino is seeking a Table Games Supervisor to oversee casino floor operations and guest services. You will coordinate staff, investigate guest concerns, and ensure service quality across the team.

Responsibilities include training and evaluating staff, developing improved procedures, and assisting with forecasts and budgets. A minimum of one year of casino supervisory experience and a high school diploma are required.