Casino Floor & Guest Experience Cleaner

Hollywood Casino at Charles Town Races; Charles Town (WV); On-site; USD 26,000 - 38,000; Full time

Job summary

Hollywood Casino at Charles Town Races in West Virginia is seeking a team member for entry-level housekeeping and custodial duties. The role involves cleaning offices, lobbies, restrooms, and common areas, restocking supplies, and assisting guests with basic questions.

Position supports facility operations; applicants must be at least 21 and may need WV Racing Commission licensing. Physical duties include standing, walking, lifting up to 50 lbs, and exposure to cleaning chemicals.

Qualifications

• Must be at least 21 years old.
• No high school diploma required; or up to one month related experience or training; or equivalent combination of education and experience.
• Read a limited number of two- and three-syllable words and recognize similarities and differences between words and numbers.
• Print and speak simple sentences.
• Add and subtract two-digit numbers and multiply/divide with 10s and 100s using money and measurements.
• Follow written or oral instructions; solve problems with a few concrete variables.
• Must qualify for licensing with the West Virginia Racing Commission.
• Physical ability to stand, walk, lift up to 25–50 pounds; tolerate loud conditions and cleaning chemicals.

Responsibilities

• Maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and VLT Machines other work areas.
• Sweeps floors and walkways.
• Washes windows, door panels, and sills.
• Empties wastebaskets, cleans ashtrays and disposals.
• Replenishes bathroom supplies.
• Keeps storage rooms clean and organized.
• Delivers cleaning supplies and paper products.
• Answers guests' questions about the facility.

Skills

21+ years old

Basic reading ability

Basic arithmetic (money)

Detail orientation

Customer/guest assistance

Licensing for WV Racing Commission

Education

Less than high school education or minimal related experience

Job description

Hollywood Casino at Charles Town Races in West Virginia is seeking a team member for entry-level housekeeping and custodial duties. The role involves cleaning offices, lobbies, restrooms, and common areas, restocking supplies, and assisting guests with basic questions.

Position supports facility operations; applicants must be at least 21 and may need WV Racing Commission licensing. Physical duties include standing, walking, lifting up to 50 lbs, and exposure to cleaning chemicals.