Casino Cocktail Server: Guest Experience Pro

Cherokee Nation Businesses; West Siloam Springs (OK); On-site; USD 18,000 - 28,000; Full time

Job summary

Cherokee Nation Entertainment is seeking an entry-level hospitality role in its casino environment. You will be on your feet for long periods, with shifts including weekends and holidays, and you’ll handle food and beverage service in a bustling setting.

You will also assist with guest service, maintain station cleanliness, manage transactions, and help ensure a safe, welcoming experience for all guests.

Qualifications

• High school diploma or GED or equivalent experience.
• Must be at least 18 years of age.
• Ability to obtain a food handler’s card.
• Ability to successfully complete all required alcohol awareness training.
• Ability to obtain a state-issued alcoholic beverage license.

Responsibilities

• Ensure that high-quality food and beverages are served to guests at all times.
• Follow all alcohol safety standards, including checking IDs to verify the minimum drinking age.
• Provide excellent guest service to both external and internal guests.
• Maintain cleanliness standards for your assigned station and shared work areas.
• Handle financial transactions and process guest payments accurately.
• Promote a fun, friendly, quick, comfortable, clean, and safe environment.

Education

High School Diploma or GED

Age 18+

Food handler card

Alcohol awareness training

State-issued alcoholic beverage license

Job description

Cherokee Nation Entertainment is seeking an entry-level hospitality role in its casino environment. You will be on your feet for long periods, with shifts including weekends and holidays, and you’ll handle food and beverage service in a bustling setting.

You will also assist with guest service, maintain station cleanliness, manage transactions, and help ensure a safe, welcoming experience for all guests.