Casino CCTV & Surveillance Technician

Automatic Data Processing, Inc.; Danville (IL); On-site; USD 30,000 - 36,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking a Surveillance Technician to maintain and repair CCTV systems and surveillance equipment at our Illinois facility.

The role requires exposure to gaming regulations, ability to obtain a gaming license, and strong communication in a fast-paced environment. Overtime and irregular hours may be required, with a focus on safety and integrity in operations.

Qualifications

• High School Diploma or equivalent required.
• Two (2) year electronics degree or equivalent experience in electrical maintenance and repair is preferred.
• One (1) year casino surveillance experience required.
• Ability to obtain a gaming license.
• Must have solid decision-making, organization, and interpersonal skills.
• Excellent verbal communication skills are required.
• The ability to thrive in a fast-paced multi-tasking, hands-on environment.
• Proficient in computer systems.
• Ability to work occasional overtime and irregular hours.

Responsibilities

• Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.
• Perform the duties and responsibilities associated with the IGB Statewide Voluntary Self-Exclusion Program as described in Section A of this IC S.
• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
• Repair and maintain CCTV equipment used for surveillance.
• Maintain an inventory of CCTV equipment and be liaison with equipment supplies for obtaining bids and purchases.
• Participate in installation, movement, and removal of surveillance related equipment to assure gaming protection and internal controls for gaming regulations.
• Work the Surveillance room as an Agent as needed.
• Maintain proper gaming logs in order to comply with state or internal regulations.
• Ensure the safety and security of all guests and employees.
• Promote positive public/employee relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Safeguard the confidential information of all employees, department, and company records.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
• Perform other duties as assigned.

Skills

Decision-making

Organization

Interpersonal skills

Verbal communication

Multitasking

Relationship building

Computer literacy

Overtime eligibility

Licensing eligibility

Education

High School Diploma

Electronics degree

Job description

Automatic Data Processing, Inc. is seeking a Surveillance Technician to maintain and repair CCTV systems and surveillance equipment at our Illinois facility.

The role requires exposure to gaming regulations, ability to obtain a gaming license, and strong communication in a fast-paced environment. Overtime and irregular hours may be required, with a focus on safety and integrity in operations.