Casino CCTV Systems Technician & Mentor

Downstream Casino Resort; Oklahoma; On-site; USD 42,000 - 54,000; Full time

Job summary

Downstream Casino Resort is seeking a Surveillance Technician to install, troubleshoot, and maintain electronic, audio and mechanical surveillance equipment. The role requires attention to cleanliness, accurate inventory, and timely reporting of issues.

You will support training of junior staff and stay current with new technologies while upholding gaming regulations. The candidate will work nights, weekends, and holidays, and must obtain a valid gaming license.

Qualifications

• Must be at least 18 years old with high school diploma or equivalent.
• 1-3 years in casino surveillance or similar CCTV installation/maintenance.
• Excellent communication skills for public, employee, and customer interaction.
• Ability to write routine correspondence and speak effectively.
• Strong interpersonal skills and diplomacy in conflict resolution.
• Must obtain and maintain a valid gaming license.
• Proficient reading/writing/speaking English; respond to visual/auditory cues.
• Able to work nights, weekends and holidays; pass background and drug screening.
• Professional appearance and team-oriented attitude.
• Adhere to tribal/state gaming rules and internal controls.

Responsibilities

• Installs, troubleshoots, and repairs electronic, audio and mechanical equipment for Surveillance.
• Maintain cleanliness in Surveillance Equipment Room and Consoles.
• Keep perpetual inventory of all equipment and parts with identifiers.
• Report malfunctions or tampering to Surveillance Supervisor immediately.
• Ensure all Surveillance equipment operates at optimum level.
• Maintain knowledge of current technology and new trends through training.
• Maintain logs of maintenance, repairs, and costs.
• Assist in training Tech II and guide skill development on Video Management System.
• Apply standard concepts and procedures within the field.

Skills

Surveillance systems

Troubleshooting

Communication skills

Team player

Education

High school diploma

Tools

CCTV equipment

Job description

Downstream Casino Resort is seeking a Surveillance Technician to install, troubleshoot, and maintain electronic, audio and mechanical surveillance equipment. The role requires attention to cleanliness, accurate inventory, and timely reporting of issues.

You will support training of junior staff and stay current with new technologies while upholding gaming regulations. The candidate will work nights, weekends, and holidays, and must obtain a valid gaming license.