Casino Cage Shift Manager

Valley Forge; King of Prussia (Montgomery County); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading casino in King of Prussia is seeking a Casino Cage Shift Manager responsible for ensuring safe and efficient operations. This role involves overseeing the daily Cage functions, enforcing regulations, and maintaining excellent guest service standards. Ideal candidates have supervisory experience in a complex casino environment and a thorough understanding of casino regulations.

Qualifications

• Two years of supervisory experience in a casino environment preferred.
• Knowledge of casino regulatory rules and internal controls.
• Ability to qualify for licensure by the Pennsylvania Gaming Control Board.

Responsibilities

• Oversees daily operations of the Cage on assigned shifts.
• Enforces casino rules, regulations, and internal controls.
• Assists the Director with training and supervision of employees.

Skills

Interpersonal Skills

Guest Service

Team Environment

Job description

Job Description

Casino Cage Shift Managers are responsible for the safe, secure and efficient operations of the Cage and Credit operation. This individual has extensive knowledge of a casino's financial operation.

Job Duties

• Oversees the daily Cage operations on the casino floor for an assigned shift.
• Enforces casino regulatory rules and regulations, casino internal controls and accounting controls in order to safeguard the company’s assets.
• Monitors business demands and makes necessary scheduling and staffing adjustments.
• Assists the Director with the day-to-day operation of the Cage to include training, counseling, and supervision of employees.
• Establishes and maintains positive working relationships with all departments.
• Handles guest service and employee related issues with composure and professionalism.
• Performs other related duties as assigned.
• Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service.
• Ensures compliance with all regulatory controls and the Pennsylvania Gaming Control Board.

Qualifications:
Qualifications

• Two years of Casino Cage supervisory experience in a high volume, complex Casino environment and basic computer input skills preferred.
• Must have a thorough knowledge of Casino regulatory rules and regulations and Casino internal and accounting control procedures.
• Must be able to work various shifts and flexible hours.
• Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board.
• Must have thorough knowledge of approved Responsible Gaming Program.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.