Casino Café Barista: Espresso & Pastry Pro

SmartRecruiters, Inc.; Wisconsin; On-site; USD 17,000 - 22,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Barista to deliver superior service in the Nosh concession area of our facilities in the United States. The role includes preparing espresso drinks, assisting customers with beverage selections, and maintaining station sanitation and stock levels.

The Barista will follow cash handling policies, operate coffee equipment, and collaborate with the Lead Barista to ensure smooth daily operations and high guest satisfaction.

Qualifications

• Demonstrated knowledge of specialty coffee/snack bar operations.
• Ability to communicate effectively with customers, as well as all levels of employees.
• Must be able to distinguish between different denominations of currency and make change.
• Must be able to review and comprehend all necessary documentation.

Responsibilities

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Assists customers in the selection and purchase of specialty coffee, beverages, pastries, whole bean sales, and merchandise.
• Prepares a variety of customer beverage orders, such as espresso drinks and Coffee of the Day.
• Follows policies and procedures for operational flow at each station.
• Follows standards for merchandising, stocking, rotating and storing all products; follows inventory stocking and recording guidelines according to Siren's Eye.
• Follows cash-handling and register policies.
• Inspects all areas of responsibility for safety and maintenance needs and takes action as needed; maintains cleaning supplies.
• Opens and closes outlets in accordance with established procedure to ensure sanitation and to protect company assets.
• Communicates closely with Lead Barista on all operating issues.

Skills

Specialty coffee

Customer service

Cash handling

Communication

Tools

Cash register

Espresso machine

Coffee grinder

Job description

Boyd Gaming Corporation is seeking a Barista to deliver superior service in the Nosh concession area of our facilities in the United States. The role includes preparing espresso drinks, assisting customers with beverage selections, and maintaining station sanitation and stock levels.

The Barista will follow cash handling policies, operate coffee equipment, and collaborate with the Lead Barista to ensure smooth daily operations and high guest satisfaction.