Casino Beverage Lead — On-Floor Guest Service

Wildhorse-Resort-and-Casino; Pendleton (OR); On-site; USD 45,847,000 - 71,635,000; Full time

Job summary

Wildhorse Resort Casino in Pendleton, Oregon is seeking an energetic beverage/food service associate to work on the gaming floor, delivering prompt and friendly service to guests. You will greet guests, take orders, handle payments, and ensure accuracy while maintaining clean stations and complying with OLCC regulations.

A minimum six months in customer service, ability to stand for long periods, and availability on weekends/holidays are required, with a 21+ age and a Food Handler certification

Qualifications

• Six months of experience in customer service/hospitality.
• POS and cash handling experience.
• Good math and communication skills.

Responsibilities

• Greet customers and take beverage or food orders.
• Deliver drinks promptly from bar or stations.
• Process payments and ensure order accuracy.
• Maintain clean, neat gaming areas and stations.
• Follow OLCC regulations and safety guidelines.
• Provide courteous, professional service at all times.
• Stand and walk for long periods; lift up to 50 lbs.
• Work weekends, holidays and special events.

Skills

Customer service

Hospitality

POS/cash handling

Math skills

Communication

Physical stamina

Job description

Wildhorse Resort Casino in Pendleton, Oregon is seeking an energetic beverage/food service associate to work on the gaming floor, delivering prompt and friendly service to guests. You will greet guests, take orders, handle payments, and ensure accuracy while maintaining clean stations and complying with OLCC regulations.

A minimum six months in customer service, ability to stand for long periods, and availability on weekends/holidays are required, with a 21+ age and a Food Handler certification