Casino Bartender: Fast, Guest-Focused Mixologist

Saracen Casino Resort; Pine Bluff (AR); On-site; USD 26,000 - 38,000; Full time

Job summary

Saracen Casino Resort is hiring for a beverage service role. The position requires preparing and pouring drinks, handling money, and maintaining a clean, safe workstation. You will interact with guests, promote events, and work with the Players Club to drive sign-ups.

The job demands a professional appearance, strong communication, and ability to pass a background check and gaming license requirements. The shift may include nights, weekends, and holidays in a fast-paced casino environment;

Qualifications

• Must be 21 years of age.
• Count money and change correctly.
• Knows cocktail ingredients and proper mixing and pouring techniques.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must present a well-groomed and professional appearance.
• Must possess excellent communication skills.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and oral cues.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to be approved for and maintain a valid gaming license.
• Work nights, weekends and holidays as required.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening

Responsibilities

• Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required.
• Slices and pits fruit as required.
• Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.
• Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
• Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Promotes casino events and programs and works with Players Club to promote sign up programs.
• Provides personalized service and uses guest name; resolves service problems according to guidelines.
• Takes food orders when working in the pub and delivers to guests.
• Adheres to regulatory, departmental, and company policies in an ethical manner.
• Provides exceptional customer service to all patrons in a pleasant, friendly, and professional manner.
• Meets attendance guidelines; attends training meetings; assists in other projects as directed.
• Hours are determined by a 24-hour schedule; duties may change as needed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change.

Job description

Saracen Casino Resort is hiring for a beverage service role. The position requires preparing and pouring drinks, handling money, and maintaining a clean, safe workstation. You will interact with guests, promote events, and work with the Players Club to drive sign-ups.

The job demands a professional appearance, strong communication, and ability to pass a background check and gaming license requirements. The shift may include nights, weekends, and holidays in a fast-paced casino environment;