Casino Barback

Hollywood Casino St. Louis; St. Louis (MO); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Day 1 medical coverage

Uber benefits for metro stops

Cash rewards recognition programs

Tuition reimbursement

Job summary

Hollywood Casino St. Louis is seeking a Casino Barback to support busy bars and promote excellent guest experiences. You will work with beverage servers, bartenders, and supervisors to deliver friendly service and smooth operations across shifts.

Requirements include being 21+, a high school diploma or equivalent, and strong customer service skills. You must be able to work nights and weekends, stay active in a fast-paced environment, and lift up to 25 lbs.

Qualifications

• Must be 21 years of age.
• High School Diploma or equivalent.
• Read, write legibly, understand, and speak English.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues.
• Able to work in constricting areas.
• Able to tolerate second-hand smoke, noise, and bright lights.
• Able to work at a fast pace in often crowded/noisy environment.
• Physically mobile with ability to push/pull, lift up to 25 lbs.

Responsibilities

• Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders.
• Monitors guest consumption of alcohol and intervenes as needed.
• Serves as ambassador of goodwill while working and at customer and public relations functions.
• Promotes casino events and programs.
• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Works well with others, especially beverage servers and supervisors.
• Maintains par levels of operating supplies and equipment for each bar.

Skills

Customer service

Communication

Fast-paced environment

Team collaboration

Education

High School Diploma or equivalent

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

What does Hollywood Casino St. Louis have to offer?

• Day 1 medical, dental, & vision benefits!
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children.

As a Casino Barback, you will:

Pay: $8.15 per hour + tips (Avg. $100/shift) | Shift: Varies

• Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders.
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Serves as ambassador of goodwill while working and at customer and public relations functions.
• Promotes casino events and programs.
• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Works well with others, especially beverage servers, bartenders, other barbacks, Beverage Supervisors, and Casino Supervisors.
• Maintains par levels of operating supplies and equipment for each bar, obtaining replacement stock from Warehouse inventory in accordance with procedure.
• Places liquors, fruits, glassware, linen, silverware, paper supplies, and sundries in their designated places following established storage guidelines and safety procedures.
• Replaces empty draught beer kegs as may be required.
• Slices and pits fruit; fills ice bins with crushed or cubed ice from designated ice machines.
• Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.
• Removes and properly disposes of all debris accumulated at the bar in accordance with departmental procedures.
• Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.

BRING US YOUR BEST.

• Must be 21 years of age.
• High School Diploma or equivalent.
• Read, write legibly, understand, and speak English.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues.
• Able to work in constricting areas.
• Able to tolerate second-hand smoke, noise, and bright lights.
• Able to work at a fast pace in often crowded/noisy environment.
• Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

Up to $20.00 per hour