Casino Assistant Relief Manager

SAHARA Las Vegas; Las Vegas (NV); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Casino Manager to oversee daily operations and enhance guest experiences. This role emphasizes leadership, ensuring compliance with gaming regulations, and fostering a positive environment for both guests and team members. With a focus on operational profitability and staff development, the successful candidate will play a crucial role in maintaining high standards of service and satisfaction. If you thrive in a fast-paced environment and possess strong problem-solving skills, this opportunity is perfect for you.

Qualifications

• 7+ years of experience in Casino operations with at least 2 years in management.
• Valid Nevada Gaming License and Alcohol Awareness Card required.

Responsibilities

• Manage daily Casino operations and ensure guest satisfaction.
• Provide leadership and maintain compliance with gaming regulations.

Skills

Leadership

Problem-solving

Customer service

Communication

Knowledge of Table Games

Education

High school diploma or equivalent

Tools

Computer proficiency

Job description

The Assistant Casino Manager is responsible for managing the day-to-day Casino operations while resolving any guest issues. This role involves communicating with all levels of management while providing exceptional guest service that promotes guest satisfaction and repeat business. Ensure that all Team Members comply with company standards and gaming regulations.

Job Focus:
Focus is on, but not limited to, the following:

1. Provides leadership and guidance in the daily operation of the Casino floor.
2. Performs numerous daily tasks and routines to ensure guest and Team Member satisfaction.
3. Maintains an open-door policy to help resolve any disputes and/or issues.
4. Exhibits a positive and professional attitude with guests and Team Members.
5. Ensures customer satisfaction and promotes repeat business.
6. Ensures compliance with federal and state gaming regulations.
7. Maintains a visual presence on the casino floor while interacting with guests and Team Members.
8. Manages table coverage, minimums, and maximums to ensure operational profitability.
9. Promotes staff development and advancement through positive leadership.

Desired Qualifications:

1. Proficient knowledge of all Table Games operations.
2. High school diploma or its equivalent and at least 7 years of experience in the field.
3. At least 2 years of management experience in a gaming operation.
4. Available to work any shift, including weekends and holidays.
5. Computer proficient.
6. Able to work under pressure, exhibiting strong leadership and problem-solving skills.
7. Professional appearance and effective verbal communication skills.
8. Knowledgeable in a variety of Casino concepts, practices, and procedures.
9. Ability to complete reports for all levels of management as requested.
10. A valid Nevada Gaming License and Alcohol Awareness Card are required and must be obtained before entering this position.
11. Must be 21 years of age or older.