Cashier, Zouk Nightclub

Resort World Las Vegas; Las Vegas (NV); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant and dynamic team at a renowned luxury resort, where your role as a Cashier will be pivotal in creating memorable experiences for guests. This position involves engaging with guests in a lively pool and nightclub atmosphere, ensuring their needs are met with exceptional service. You will handle various payment methods, maintain a polished appearance, and contribute to an upbeat environment. If you thrive in fast-paced settings and have a passion for hospitality, this opportunity is perfect for you to shine and grow in the hospitality industry.

Qualifications

• Must be 21 years of age and have at least one year of cash handling experience.
• Effective communication in English is essential for this role.

Responsibilities

• Greet and serve guests courteously while maintaining a positive attitude.
• Handle payments accurately and efficiently through the POS system.

Skills

Customer Service Skills

Communication Skills

Cash Handling

POS System Knowledge

Education

High School Diploma or Equivalent

Tools

POS Systems (Micros, UrVenue)

Job description

Summary Statement:

The Cashier greets Guests, answers phone calls and tenders checks in a timely, accurate and efficient manner in a high volume pool/nightclub atmosphere. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior Guest service at all times.

Primary Job Duties: – Includes but is not limited to:

• Greet, interact, entertain and serve Guests courteously and in a timely manner with an upbeat attitude.
• Respond to Guest inquiries and requests in a courteous and polite manner.
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift.
• Respond to Guest concerns/complaints regarding service or beverages and correct errors or resolve complaints with a positive attitude.
• Maintain knowledge of all retail offerings and is able to suggestively sell and attend to guest needs.
• Responsible for the control of guests' checked-in belongings through a ticketing system and proper care and custody of guests’ garments.
• Handle all payments including room charges, cash, credit card, comps etc. through the POS system.
• Process Guest payment and checks by cash, credit card, venue comps and all other tender types through POS terminal functions.
• Responsible to ensure accurate accounting of all bar monies and independent banking procedures.

Qualifications: Includes but is not limited to:

• Working knowledge of POS systems (ex: Micros, UrVenue, etc.).
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.

Preferred:

• Previous experience working in a day club or nightclub.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• Must be 21 years of age.
• At least one year of previous cash handling experience in a similar or related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Position required licenses:
• Food Handler Card
• Alcohol Awareness Card
• Nevada Gaming Registration

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical club environment.
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 15 lbs.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.