Cashier - Wiseguy Pizza

Thompson Hospitality; Arlington (VA); On-site; USD 20,664 - 27,552; Full time

Job summary

Wiseguy Pizza is seeking a friendly Cashier to welcome guests and process orders at the counter. You will handle cash and card transactions, ensure accurate order details, and maintain a clean, organized cashier area.

Ideal candidates demonstrate strong communication, multitasking, and teamwork in a fast-paced setting, while delivering an excellent guest experience at all times.

Qualifications

• Excellent customer service is essential and expected.
• Accurate cash handling and sales recording require attention to detail.
• Familiarity with cash registers or POS systems is important.
• Ability to work calmly under pressure and meet guest needs.

Responsibilities

• Greet and assist customers in a friendly and efficient manner.
• Accurately handle cash and card transactions, including operating a cash register.
• Ensure order accuracy and timely service.
• Answer customer questions and provide information about menu items.
• Maintain cleanliness and organization at the cashier station.
• Collaborate with kitchen and waitstaff to ensure smooth order flow.
• Upsell menu items and promote special offers to enhance customer experience.
• Handle customer inquiries, concerns, and complaints with empathy and resolve issues promptly.

Skills

Customer service

Cash handling

Attention to detail

Communication

Teamwork

Stamina

Education

High school diploma or equivalent

Tools

POS systems

Job description

Overview

At Wiseguy Pizza, we believe in the art of crafting good pizzas with a vision and dedication to excellence. As a Cashier, you will be an integral part of our team, ensuring that every guest experiences the true essence of our restaurant – from the perfect crust to the innovative toppings. We value a commitment to providing a positive experience for our guests and team members alike.

Responsibilities

• Greet and assist customers in a friendly and efficient manner.
• Accurately handle cash and card transactions, including operating a cash register.
• Ensure order accuracy and timely service.
• Answer customer questions and provide information about menu items.
• Maintain cleanliness and organization at the cashier station.
• Collaborate with kitchen and waitstaff to ensure smooth order flow.
• Upsell menu items and promote special offers to enhance customer experience.
• Handle customer inquiries, concerns, and complaints with empathy and a commitment to resolving issues promptly.

Qualifications

• Excellent customer service is essential. Cashiers should have strong interpersonal skills, be friendly, patient, and able to effectively communicate with customers.
• Cashiers need to be accurate when processing transactions, handling cash, and recording sales. Attention to detail is crucial to avoid mistakes.
• Familiarity with using cash registers or point‑of‑sale (POS) systems is important. This includes knowing how to count money, provide correct change, and operate relevant equipment.
• Able to work calmly and effectively under pressure.
• Able to work flexible shifts and schedules, inclusive of weekends, and all holidays.
• Able to stand and walk for up to 10 hours per day.
• Able to work within a fast‑paced, highly mobile environment.

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.