Cashier - Wiseguy Pizza

Austin Grill LLC; Virginia Beach, Northern (VA, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Wiseguy Pizza in Virginia Beach is seeking a professional cashier to ensure smooth checkout and guest experience. You will greet customers, process transactions accurately, and uphold a clean, efficient cashier station in a fast-paced setting.

This role requires strong customer service skills, ability to work under pressure, and flexibility for weekends and holidays. Join Thompson Hospitality's team delivering quality food and hospitality.)

Qualifications

• Excellent customer service and interpersonal skills.
• Accurate cash handling and sales recording.
• Familiarity with cash registers or POS systems and counting change.
• Ability to work calmly under pressure and stand for long periods.

Responsibilities

• Greet and assist customers in a friendly and efficient manner.
• Accurately handle cash and card transactions, including operating a cash register.
• Ensure order accuracy and timely service.
• Answer customer questions and provide information about menu items.
• Maintain cleanliness and organization at the cashier station.
• Collaborate with kitchen and waitstaff to ensure smooth order flow.
• Upsell menu items and promote special offers to enhance customer experience.
• Handle customer inquiries, concerns, and complaints with empathy and prompt resolution.

Skills

Customer service

Cash handling

POS familiarity

Under pressure

Flexible shifts

Endurance

Tools

POS terminal

Job description

Overview

At Wiseguy Pizza, we believe in the art of crafting good pizzas with a vision and dedication to excellence. As a Cashier, you will be an integral part of our team, ensuring that every guest experiences the true essence of our restaurant - from the perfect crust to the innovative toppings. We value a commitment to providing a positive experience for our guests and team members alike.

Responsibilities

• Greet and assist customers in a friendly and efficient manner.
• Accurately handle cash and card transactions, including operating a cash register.
• Ensure order accuracy and timely service.
• Answer customer questions and provide information about menu items.
• Maintain cleanliness and organization at the cashier station.
• Collaborate with kitchen and waitstaff to ensure smooth order flow.
• Upsell menu items and promote special offers to enhance customer experience.
• Handle customer inquiries, concerns, and complaints with empathy and a commitment to resolving issues promptly.

Qualifications

• Excellent customer service is essential. Cashiers should have strong interpersonal skills, be friendly, patient, and able to effectively communicate with customers.
• Cashiers need to be accurate when processing transactions, handling cash, and recording sales. Attention to detail is crucial to avoid mistakes.
• Familiarity with using cash registers or point-of-sale (POS) systems is important. This includes knowing how to count money, provide correct change, and operate relevant equipment.
• Able to work calmly and effectively under pressure
• Able to work flexible shifts and schedules, inclusive of weekends, and all holidays
• Able to stand and walk for up to 10 hours per day
• Able to work within a fast-paced, highly mobile environment

Who We Are:

Wiseguy Pizza brings a creative, unapologetic approach to the classic slice, combining quality ingredients, bold flavors, and a distinct point of view. As part of Thompson Restaurants, Wiseguy Pizza is all about great food, genuine hospitality, and a fun, energetic guest experience. With a focus on quality and creativity, Wiseguy is a place where passionate hospitality professionals can thrive and grow.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.