Cashier- Store 366

Kroger City Centre Plaza Westland; South Lyon (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Kroger City Centre Plaza Westland is seeking a Front-end Supervisor to create an outstanding customer experience and maintain a safe, clean store environment in Michigan. You will assist the department manager in achieving sales and profit goals and supervise front-end activities daily.

Responsibilities include scheduling front-end associates, monitoring cash handling, and contributing to department budgeting and labor planning.

Qualifications

• Create outstanding customer experience
• Maintain a safe and clean environment
• Assist in achieving sales and profit goals

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Gain knowledge of products in the department and respond to questions with suggestions.
• Assist with monitoring and control of supply expenses for the department.
• Assist with managing cash control, sales and cash records for the store.
• Manage scheduling of Front-end associates to provide adequate department coverage.
• Assist store management in preparing budgets, profit and loss reviews, and action on financial reports.
• Assist with creating and executing budgets and scheduling of labor with store management.

Job description

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
• Assist with monitoring and control supply expenses for the department.
• Assist with managing cash control, sales and cash items and records for the store.
• Manage the scheduling of Front-end associates to provide adequate department coverage.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Assist with creating and execute budgets and scheduling of labor in partnership with store management.