Cashier - Sip Sip Wok

Virgin-Hotels; Las Vegas (NV); On-site; USD 31,000 - 42,000; Full time

Job summary

Virgin Hotels Las Vegas is seeking a friendly Cashier to take orders, serve food and beverages, and guide guests through the ordering process to boost sales.

You will greet guests, maintain a clean outlet, educate on the menu, handle cash and POS transactions, and ensure compliance with age-verification and safety standards.

A high school diploma and valid Food Handler Card/TIPS are required; comfortable working a flexible schedule in a fast-paced hotel environment.

Qualifications

• Legal right to work in the United States.
• High school diploma or equivalent required.
• Food Handler Card and TIPS certification valid for at least 6 months.
• Ability to work a flexible schedule.
• English communication proficiency (spoken and written).

Responsibilities

• Take orders and serve food and beverages to guests.
• Greet guests and guide them through the ordering process to maximize sales.
• Maintain outlet in a clean, organized, and presentable state.
• Educate guests about the menu and daily specials.
• Handle cash and process payments via POS system.
• Ensure guests are of legal drinking age and check IDs as required.
• Restock supplies and maintain sanitation and safety standards.
• Assist with other duties as assigned.

Skills

Customer service

English communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Food Handler Card

TIPS certification

Tools

POS system

Job description

The Cashier is responsible for taking orders and serving food and beverage items to customers in a friendly, enthusiastic, and professional manner while guiding guests through the order-process to optimize sales. Regularly greet, communicate, and converse with all guests. Set up and maintain outlet in an attractive looking, organized, clean and standardized presentation. Serve drinks. Educate and inform customers about the menu and offer and be knowledgeable of all menu items. Be prepared to answer any guest questions and to ensure their experience at the outlet is memorable and positive. The candidate must also be required to clear and clean tables as they are vacated.

Requirements

THE NITTY-GRITTY (The Essential Job Duties)

• Must love people and have a passion for serving others
• Maintain a clean, hygienic, and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc.
• Adhere to company standards regarding food and beverage knowledge
• Orchestrate an extraordinary guest experience through positive guest interaction
• Ensure that guests are of legal drinking age by asking for an appropriate ID card
• Handle a cash bank and adhere to company policies regarding money handling
• Accurately enter all items into POS system and charge guests accordingly
• Comply with sanitation standards and notify management of any issues
• Perform other duties as assigned

WHAT IT TAKES (The Qualities We Look For)

• Learn and sell menu
• Must enjoy being around and working with people
• Communicate clearly in verbal and written English
• Comply with all safety and health department procedures as well as all state and federal laws
• Maintain a neat, clean, and well-groomed appearance per hotel standards
• Adhere to hotel policies including but not limited to attendance, safety, behavior
• Requires good communication skills, both verbal and written in English

MUST HAVE'S

• Current, legal, and unrestricted ability to work in the United States
• High school or equivalent education required
• Communicate clearly in verbal and written English
• Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months
• Ability to work a flexible schedule

WOULD BE NICE TO HAVE'S

• 1-2 years' experience in a restaurant or food outlet

THE WORKING CONDITIONS

• Lift, pull, push and carry up to 50 lbs.
• Stand for periods of 8-10 hours
• Bend, squat and stretch in areas of limited space to perform cleaning, organization, and other duties
• Work in an environment that is subject to varying levels of cold, heat, sound, illumination, smoke, air quality, and pet hair/dander
• Incumbents are at times subject to hazards such as chemicals; proper safety precautions will be taken

VALUABLE TRAITS

• 50% logical / 50% creative / 100% AWESOME
• Enjoy working with a team and alone as the situation dictates
• Adaptive, Flexible!
• Embody "great attitude"
• Unwavering integrity and endless work ethic
• Appreciate constructive feedback, as well as graciously providing the same
• Tenacious and self-motivated

This is not an exhaustive list of dutie s, responsibilities, and conditions.

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*