Cashier - Sip Sip Wok

Virgin Hotels, LLC; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Virgin Hotels Las Vegas is seeking a friendly Cashier to take orders and serve food and beverages with enthusiasm. You will guide guests through the ordering process, upsell where appropriate, and ensure a memorable experience at the outlet.

Responsibilities include greeting guests, answering questions about the menu, handling cash and POS transactions, maintaining a clean and organized workspace, and assisting with table clearing as needed. Flexibility in schedule is required.

Qualifications

• Must be capable of outstanding guest interaction.
• Must be able to operate a POS system and handle cash accurately.
• Excellent verbal and written English communication.

Responsibilities

• Greet guests warmly and take food and beverage orders.
• Guide guests through the ordering process to optimize sales.
• Serve drinks and food items while maintaining a clean, organized outlet.
• Handle cash, process payments through POS, and balance any cash at shift end.
• Maintain hygiene, sanitation, and safety standards; clear and reset tables as needed.
• Educate guests on the menu and answer questions about items.

Skills

Customer service

Communication

English fluency

POS knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

The Cashier is responsible for taking orders and serving food and beverage items to customers in a friendly, enthusiastic, and professional manner while guiding guests through the order-process to optimize sales. Regularly greet, communicate, and converse with all guests. Set up and maintain outlet in an attractive looking, organized, clean and standardized presentation. Serve drinks. Educate and inform customers about the menu and offer and be knowledgeable of all menu items. Be prepared to answer any guest questions and to ensure their experience at the outlet is memorable and positive. The candidate must also be required to clear and clean tables as they are vacated.

Requirements

THE NITTY-GRITTY (The Essential Job Duties)

• Must love people and have a passion for serving others
• Maintain a clean, hygienic, and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc.
• Adhere to company standards regarding food and beverage knowledge
• Orchestrate an extraordinary guest experience through positive guest interaction
• Ensure that guests are of legal drinking age by asking for an appropriate ID card
• Handle a cash bank and adhere to company policies regarding money handling
• Accurately enter all items into POS system and charge guests accordingly
• Comply with sanitation standards and notify management of any issues
• Perform other duties as assigned

WHAT IT TAKES (The Qualities We Look For)

• Learn and sell menu
• Must enjoy being around and working with people
• Communicate clearly in verbal and written English
• Comply with all safety and health department procedures as well as all state and federal laws
• Maintain a neat, clean, and well-groomed appearance per hotel standards
• Adhere to hotel policies including but not limited to attendance, safety, behavior
• Requires good communication skills, both verbal and written in English

MUST HAVE'S

• Current, legal, and unrestricted ability to work in the United States
• High school or equivalent education required
• Communicate clearly in verbal and written English
• Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months
• Ability to work a flexible schedule

WOULD BE NICE TO HAVE'S

• 1-2 years' experience in a restaurant or food outlet

THE WORKING CONDITIONS

• Lift, pull, push and carry up to 50 lbs.
• Stand for periods of 8-10 hours
• Bend, squat and stretch in areas of limited space to perform cleaning, organization, and other duties
• Work in an environment that is subject to varying levels of cold, heat, sound, illumination, smoke, air quality, and pet hair/dander
• Incumbents are at times subject to hazards such as chemicals; proper safety precautions will be taken

VALUABLE TRAITS

• 50% logical / 50% creative / 100% AWESOME
• Enjoy working with a team and alone as the situation dictates
• Adaptive, Flexible!
• Embody "great attitude"
• Unwavering integrity and endless work ethic
• Appreciate constructive feedback, as well as graciously providing the same
• Tenacious and self-motivated

This is not an exhaustive list of dutie s, responsibilities, and conditions.

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*

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