Cashier / Receptionist Part Time

Mercedes-Benz of Lynnwood; Lynnwood (WA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for a Part-Time Cashier/Receptionist who excels in customer service and has a positive attitude. This role involves managing incoming calls, assisting guests during check-out, and ensuring smooth payment processing for services and parts. The company values its employees and provides growth opportunities, paid training, and a supportive work environment. If you have strong communication skills and a professional demeanor, this position offers a fantastic chance to contribute to a family-owned business that prioritizes employee well-being and customer satisfaction.

Benefits

Growth opportunities

Paid Training

Employee vehicle purchase plans

Health and wellness

Discounts on products and services

Qualifications

• Available to work part-time hours, 20-25 hours per week, Saturday availability required.
• Professional personal appearance is essential.

Responsibilities

• Answer phones and direct consumers to the proper department efficiently.
• Handle customer complaints and assist with various clerical duties.

Skills

Customer Service Skills

Communication Skills

Diplomacy in Handling Complaints

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

We are seeking a Part Time Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for assisting guests as they check out and pay for service & parts invoices.

FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort.

What We Offer

• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Health and wellness
• Discounts on products and services

Responsibilities

• Answer phones and direct consumers to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold
• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous, and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Available to work Part-time hours, 20-25 hours per week, Saturday availability required.
• Experience with Microsoft Office suite is a plus
• Ability to communicate customers' interests, needs, and requests to management and sales personnel
• Professional personal appearance

Hourly Pay: $20.00 to $22.00/hr DOE