Cashier/Receptionist

The White Family Companies Inc; Orrville (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading company in the automobile industry is seeking a Cashier / Receptionist who is dedicated to customer satisfaction. In this position, you will play a vital role in ensuring a positive customer experience by managing incoming calls, providing direction to visitors, and supporting internal teams. Candidates should possess excellent communication skills and a professional demeanor, contributing to a dynamic and rewarding work environment.

Benefits

Medical, Dental, and Vision Insurance

401(k) Savings Plan with 4% Employer Match

Paid Vacation

Paid Training

Long-Term Job Security

Tight-Knit and Inclusive Culture

Internal Career Progression and Promotions

Responsibilities

• Answer dealership group phones and greet customers.
• Direct customers to the correct department.
• Assist in scheduling and confirming sales appointments.

Skills

Customer Service

Communication

Professional Appearance

Job description

Are you a go-getter with a positive disposition and a passion for making customers happy? We are seeking a Cashier / Receptionist with excellent customer service skills and a winning attitude.

In this role, you will receive calls into the dealership, determine the nature of the caller’s business, and direct them to their destination. You will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

Who We Are
At White Family Companies, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at White Family Companiesis absolutely critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.

Our goal is to exceed a client’s total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!

What We Offer

Medical, Dental, and Vision Insurance

Life Insurance

401(k) Savings Plan with 4%Employer Match

Paid Vacation

Paid personal days

6 Company Holidays

Paid Training

5 day work week

Ongoing Professional Development

Employee Discounts

Closed on Sundays

Saturday Lunches Provided

Legacy Company (over 100 years in business)

Employee Pot-Lucks, Luncheons, and Team Activities

Tight-Knit and Inclusive Culture

Internal Career Progression and Promotions

Custom and Competitive Wage Plans

Long-Term Job Security

Responsibilities

Answer dealership group phones, greet and receive prospects and customers

Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson

Work cooperatively with the sales and other internal teams

Communicate with callers and visitors in a professional, friendly, and efficient manner

Type memos, correspondence, reports, and other documents

Assist in scheduling and confirming sales appointments

Other duties as assigned

Qualifications

Excellent listening/communication skills, outgoing and positive personality

Punctual nature and ability to handle schedule flexibility and dynamic work environment

Professional appearance and eager to improve on all aspects

Valid driver’s license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.