Cashier/Receptionist

Kalispell Volkswagen; Kalispell (MT); On-site; USD 25,000 - 35,000; Full time

Job summary

Kalispell Volkswagen is seeking a motivated Cashier/Receptionist to provide excellent service. Responsibilities include processing payments, answering phones, and supporting clerical operations. The ideal candidate will possess strong customer service skills and a professional demeanor. Come join a team that values hard work and a positive attitude!

Benefits

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Long term job security

Health and wellness

Discounts on products and services

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with customers and management.
• Clean driving record.

Responsibilities

• Calculate customer bills and process payments.
• Answer phones and direct calls appropriately.
• Handle customer complaints and assist with clerical duties.

Skills

Customer Service

Communication

Accounting Skills

Job description

At Kalispell Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Kalispell Toyota, is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Job Summary

We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, assist the Rental Coordinator, Scanning and other clerical duties. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. (We will train).

Benefits

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Discounts on products and services

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently
• TRAC (Toyota Rental Program) Scheduling

Qualifications

• This position hours are 9:00AM-6:00PM (Hour lunch) and Tuesdays through Saturday.
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a per-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.