Cashier & POS Specialist — Customer Experience

Goodwill of Central and Northern Arizona; El Mirage (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K plans

Life Insurance

Paid time off

Paid holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a Store Team Member to lead an excellent customer and brand experience and promote sales. You will run registers, handle payments, and help maintain store standards on the sales floor in El Mirage, AZ.

The role requires strong customer service and basic math skills, clear English communication, and reliable attendance. Starting pay is $15.15 per hour with a comprehensive benefits package after probation.

Qualifications

• High School education or equivalent experience.
• Excellent customer service skills.
• Excellent math skills preferred.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be at least 16 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.

Responsibilities

• Performs Point of Sale (POS) responsibilities and processes all forms of payments.
• Asks each customer for cash donations at POS.
• Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader.
• Completes closing procedures, as necessary.
• Maintains regular and consistent in-person attendance.
• Greet customers that enter in the store and thank customers leaving the establishment.
• Maintains sales floor by following floorwork and PPM (picture process map) standards.
• Stocks merchandise in appropriate area as assigned.
• Utilizes systems, including phones and paging systems to make regularly scheduled announcements.
• Maintains a clean and safe environment.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Skills

Customer service

Cash handling

English language

Education

High School diploma or equivalent

Job description

Goodwill of Central and Northern Arizona is seeking a Store Team Member to lead an excellent customer and brand experience and promote sales. You will run registers, handle payments, and help maintain store standards on the sales floor in El Mirage, AZ.

The role requires strong customer service and basic math skills, clear English communication, and reliable attendance. Starting pay is $15.15 per hour with a comprehensive benefits package after probation.