Cashier - Plum Market (7)

Paradies Lagardère; Romulus (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Paradies Lagardère seeks a Cashier/Snack Bar Associate to provide friendly, efficient service to guests, take orders, and handle payments while maintaining a clean, welcoming outlet. You will support teammates and uphold food safety and company standards in a fast-paced environment.

High School diploma or GED preferred; experience in guest service and POS systems is helpful; ServSafe or equivalent certification preferred where available.

Qualifications

• Customer service oriented and solution focused.
• Able to handle money, give correct change, and operate the POS system.
• Effective communication with customers and team members.

Responsibilities

• Warmly greet guests and take orders, offering recommendations.
• Process payments accurately and follow cash handling procedures.
• Maintain cleanliness and organization of the work area and dining spaces.
• Assist with seating, answering phones, stocking, and basic food safety logs.

Skills

Customer service

Cash handling

POS system

Communication

Education

High School diploma or GED

Job description

Hiring for the following schedule:

• Sunday: 3pm - 11pm
• Monday: Off
• Tuesday: Off
• Wednesday: 11am - 9pm
• Thursday: Off
• Friday: 3pm - 11pm
• Saturday: 11am - 9pm

DUTIES AND RESPONSIBILITIES

All Paradies Lagardère positions, including the Cashier/Snack Bar Associate, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members always. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers. The following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment.

• Must have a passion for the guest!
• Must say “Yes”, “Please”, and “Thank You”!
• Must smile often!
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
• Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept, offering recommendations to complement their order. Confirm order and modifications with the guests prior to processing the payment.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
• Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Knowledgeable and enthusiastic about the restaurant's menu and products.
• Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager, if necessary, immediately.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Assist with new team member training by positively reinforcing successful performance and helping as needed.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
• Actively participate in the food safety programs, including proper cleaning and sanitation of assigned location and keeping accurate food safety logs.
• Maintain a clean and organized work environment that is free of safety hazards. Duties may include, but are not limited to removing trash, sweeping, mopping, and cleaning dishes.
• Ensure area is well stocked, rotating product, as necessary.
• Receive positive Secret Shopper scores.
• Ask correct SMG related questions for positive comments.
• Be compliant with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

EDUCATION, EXPERIENCE, CERTIFICATIONS

• High School diploma or GED is required.
• Food and Beverage experience is preferred but not required.
• Customer service focused and solution oriented.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Knowledge of math to figure cost, make change, and cash handling procedures.
• Effective communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
• ServSafe certification or equivalent preferred.