Cashier - Plum Market (7)

Paradies Lagardère; Romulus (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Paradies Lagardère is seeking a Cashier/Snack Bar Associate to provide courteous, friendly, efficient service in a fast-paced environment in Romulus, MI. You will greet guests, take orders, and handle payments with accuracy while upholding our TRIFIC values.

The role emphasizes strong customer service, teamwork, food safety, and the ability to work unsupervised when needed. Prior food and beverage experience is preferred but not required.

Qualifications

• Must have a passion for the guest and provide friendly service.
• Able to make change and use POS accurately.
• Strong communication and teamwork skills.
• Knowledge of food safety practices and sanitation.

Responsibilities

• Greet guests warmly and take orders quickly, offering menu recommendations.
• Process payments accurately and handle cash, credit, and refunds per SOP.
• Maintain a clean, organized work area; stock and rotate product as needed.
• Assist with training new team members and support other restaurant operations.
• Ensure compliance with grooming, uniform guidelines, and safety procedures.

Skills

Customer service

Cash handling

Communication

Teamwork

Food safety

Attention to detail

Education

High School diploma or GED

ServSafe certification (preferred)

Job description

DUTIES AND RESPONSIBILITIES

All Paradies Lagardère positions, including the Cashier/Snack Bar Associate, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members always. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers. The following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment.

• Must have a passion for the guest!
• Must say “Yes”, “Please”, and “Thank You”!
• Must smile often!
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
• Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept, offering recommendations to complement their order. Confirm order and modifications with the guests prior to processing the payment.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
• Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Knowledgeable and enthusiastic about the restaurant's menu and products.
• Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager, if necessary, immediately.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Assist with new team member training by positively reinforcing successful performance and helping as needed.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
• Actively participate in the food safety programs, including proper cleaning and sanitation of assigned location and keeping accurate food safety logs.
• Maintain a clean and organized work environment that is free of safety hazards. Duties may include, but are not limited to removing trash, sweeping, mopping, and cleaning dishes.
• Ensure area is well stocked, rotating product, as necessary.
• Receive positive Secret Shopper scores.
• Ask correct SMG related questions for positive comments.
• Be compliant with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

EDUCATION, EXPERIENCE, CERTIFICATIONS:

• High School diploma or GED is required.
• Food and Beverage experience is preferred but not required.
• Customer service focused and solution oriented.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Knowledge of math to figure cost, make change, and cash handling procedures.
• Effective communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
• ServSafe certification or equivalent preferred.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.