Job Description
Based in Vancouver, Washington, TAL Building Centers is a family‑owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers, pros and homeowners alike, by providing guidance for innovative, smart building solutions. Our mission and core values drive everything we do.
Our Mission
We Help Build Better Communities
Our Core Values
- We Are the Guide
- We Are Courteous
- We Are Ambitious
- We Are Accountable
- We Are Safe
Role Statement
Create exceptional customer experiences by courteously greeting customers, guiding them to the products or services they need, and completing transactions in a timely and accurate manner.
Outcomes for Success
- Act in alignment with our Core Values to create exceptional customer experiences.
- Practice a high level of safety awareness to ensure you, your peers, our customers and suppliers remain safe while in our facilities.
- Understand and follow the TAL PPE requirements as outlined in the TAL PPE Matrix by wearing the required PPE at all times.
- Understand and maintain quality store presentation as outlined in the TAL Store Standards document.
- Acknowledge incoming customers in a pleasant and professional manner.
- Provide customers with quality information, listen to their needs, and direct them to the right place by leading them to the answer. Operate cash register, make accurate change, verify credit cards and checks, and balance receipts.
- Handle and package purchases with care and always thank the customer.
- When possible, address the customer by name to provide them with a personalized experience.
- Provide prompt and efficient telephone service.
- Keep work area clean and neat.
- Know department level location of store merchandise.
- Develop an understanding of basic product knowledge and effective telephone techniques.
- Assist other employees, as required, to ensure a great customer experience.
- May perform other duties as assigned.
Benefits
Benefits are an important part of overall compensation. We are pleased to offer a comprehensive array of quality benefits to support your health, your family, and your way of life.
- Affordable health and dental insurance via a national network.
- HSA employer contributions.
- Employer paid vision insurance.
- Employer paid life insurance.
- Excellent paid time off, including your birthday!
- 401k options.
- Strong commitment to training, professional development and career advancement.
- Product discounts.
- Tons of other incentives, reward & recognition opportunities, and voluntary benefits!
Requirements
- 30 days of experience preferred.
- High School diploma or GED preferred but not required.
Physical Requirements
- Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
- Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Constant light handling/grasping and repetitive motion.
- Frequent reaching.
Wages
Starting wages will be based on years of experience and education.
Equal Opportunity Employer
TAL Building Centers is an Equal Opportunity Employer.