Facility Lead

Goodwill Industries of the Inland Northwest; Moscow (ID); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

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Job summary

Goodwill Industries of the Inland Northwest in Moscow, ID is seeking a full-time hourly associate to assist in the operation of a Goodwill retail facility. The role requires open availability, including nights and weekends, and involves driving with a valid license and clean record.

Supervisory responsibilities include overseeing a small team and ensuring daily operations meet quality and safety standards. Education includes a high school diploma or GED, with at least six months related

Qualifications

• Education and/or Experience: High school diploma or GED.
• Minimum of six months related experience and/or training.
• Must have a valid driver's license and clean driving record.

Responsibilities

• Provide outstanding customer service.
• Assist customers and donors in a timely and courteous manner.
• Maintain store records and ensure safety procedures are followed.
• Train and evaluate employees in a thorough, organized manner.
• Manage personnel and oversee daily operations in store and production areas.
• Ensure facility is neat, clean, and free of safety hazards.

Skills

Customer service

Leadership

Training

Driver's license

Safety awareness

Education

High school diploma or GED

Job description

Closes: 9/27/26

• Moscow, ID
• Full Time/Hourly **Wage:**$19.81 p/h **Employment Benefits:**[**https://discovergoodwill.org/benefits/**](https://discovergoodwill.org/benefits/)
• ***NOTE:**Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.***
• Summary: Assist Facility Management in the operations of a Goodwill retail facility. Follow specific guidelines and operate with minimal supervision. Open availability including nights and weekends. This position requires the ability to drive for company business which includes a valid driver's license, clean driving record, and proof of personal auto insurance. Must pass driver record and background check.
• **Education and/or Experience:** High school diploma or general education degree (GED). Minimum of six months related experience and/or training.
• **Supervisory Responsibilities:** Manage a minimum of 2 subordinate employees who oversee the daily operation of a minimum of 3 employees in the Retail Store and Production Processing Departments depending on location.
• **Essential Duties and Responsibilities include the following**:
• Provide outstanding customer service.
• Must demonstrate willingness and ability to adhere to Goodwill

Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.

• Assist customers and donors in a timely and courteous manner.
• Ensure the quality and quantity of work performed by employees according to standards.
• Ensure the facility and surrounding premises are kept neat, clean, orderly, and free of safety hazards.
• Ensure safety procedures are understood and followed by all employees.
• Train and evaluate employees in a thorough, organized, and timely manner.
• Ensure proper management of personnel assigned to the store.
• Maintain all store records.
• Responsible for facility operation in the absence of Facility

Management including but not limited to directing the activities of facility personnel, ensuring all transactions are rung and reported accurately, and ensure donated goods are processed appropriately.

• Interact with customers and ensure excellent customer service.
• Ensure quality control standards meet Goodwill Industries of the

Inland Northwest's high standards of operations.

• Maintain production areas to ensure ease of operations.
• Comply with Goodwill's employment practices and EEO guidelines and policies.
• Conduct individual and group training sessions.
• Ensure open communication exists at all levels in the facility.
• Take corrective action to ensure acceptable employee performance according to policy.
• Comply with cash handling and security policies.
• Maximize financial performance; identify deviation from desired results.
• Develop and implement corrective action plans as needed.
• Comply with all Goodwill Industries of the Inland Northwest policies and safety procedures.
• Work collaboratively with Workforce and Family Services to provide participant services.
• Follow all policies, procedures, and directives of Goodwill

Industries of the Inland Northwest assuring safety of personnel or property.

• Properly wear and maintain all required Personal Protective

Industries of the Inland Northwest.

• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
• Other duties as assigned.